Information Technology (General Information)
Contact Us
For technology help, call 646-313-8008 or email helpdesk@guttman.cuny.edu
For after-hours support with Blackboard, please call 646-664-2024 after 8 pm
IT Helpdesk
The helpdesk is located on the 3rd floor of the campus, in room 304. The Help Desk can be reached by phone at 646-313-8008, or via email at helpdesk@guttman.cuny.edu. The Help Desk hours vary throughout the year and are based on the academic calendar, but IT can always be reached via email.
Student File Storage
All students have access to 25 GB of online file storage via Microsoft’s OneDrive. This service is accessed through the email account by choosing “OneDrive” on the top right of the homepage.
Computer Labs
The primary computer lab is located at the rear of the Information Commons. There are desktop PC’s available for use, as well as print capabilities. Laptops are also available for use within the Info Commons (IC), and can be checked out at the IT helpdesk located in the IC.
Printing Policies
The Guttman ID card is used to print from a computer and make photocopies on campus. There are two multi-purpose copy machines available for student use in the Library. Charges will apply based on the number of copies being made.
Student Email Accounts
All students are issued a Guttman email account before the first day of class. Your Guttman email address is the address to which the college sends official notifications and is the required mode of e-communication for all students. As the owner of the account, you are responsible for its proper use and protection.
Students are responsible for checking and reading official Guttman communications sent to their email address on a regular basis.
Access your Guttman email at mail.office365.com or through the Guttman portal at my.guttman.cuny.edu.
Networks and Portals
GUTTMAN COMPUTER NETWORK
To access a desktop computer on the Guttman Campus, all students must log in using their Guttman UserID (the same user name as CUNYfirst.) This password is set when the student first claims their account before they begin their first semester. By logging into any Guttman computer, students are agreeing to adhere to the Acceptable Use of Computer Resources policy. Students are encouraged to familiarize themselves with the policy prior to accessing Guttman’s network for the first time.
GUTTMAN WIRELESS NETWORK
Guttman offers free wireless networking throughout the 40th Street campus. Access to the network requires authorization which can be completed by providing the Guttman UserID and password. Laptop computers will automatically detect the wireless signal, if properly configured. Students and faculty can receive help connecting to and troubleshooting the wireless connection by contacting the helpdesk.
GUTTMAN WEB PORTAL
The Guttman Web Portal is the student’s dashboard for all online services the College provides. To access the web portal, go to my.guttman.cuny.edu and enter your Guttman UserID and password. Once logged into the web portal, students will see icons that link to services such as student email, student file storage, Digication and more.
CUNYfirst
CUNYfirst stands for City University of New York Fully Integrated Resources and Services Tool, and it provides electronic access to student records like transcripts, financial aid documents, etc. Set up your CUNYfirst account and following the instructions on the screen. Once you establish your account, you’ll be assigned an EMPL Identification Number (EMPLID), which you’ll use throughout your time at CUNY to access resources. You’ll also be assigned a CUNYfirst username, which is also your Guttman UserID.