To access your voicemail from off-campus:
- Call your phone number, when voicemail begins press the * key
- When prompted for an ID, enter your extension and then #
- When prompted for a password enter your voice mail PIN and then #
To access your voicemail from off-campus:
To configure call forwarding from your desk phone on campus:
To set up your VPN client and use remote desktop to your campus PC:
Instructions for installing the Global Protect VPN software
Step 1: Request access to the VPN and Remote Desktop by emailing firstname.lastname@example.org
Step 2: Launch your web browser and type in the following web address:
Step 3: Login using your Guttman userID & password
Step 4: Download the appropriate version of the software
Step 5: Once the download is complete, select Run to start the installation
Step 6: To proceed with the install, select ‘Next’ on the 3 screens that follow
Step 7: When you receive the pop-up window below, select ‘Yes’
Step 8: Once the installation is complete, click on Close to exit
Step 9: After the installation completes, open Global Protect by selecting it from your start menu
Step 10: Like shown below, type in vpn.guttman.cuny.edu in the portal address field and click on ‘Connect’
Step 11: You will then be prompted for credentials, enter your Guttman userID & password and click on ‘Sign In’
After signing in, you will see a globe icon in the bottom right of the screen like shown below:
Step 12: Click on the Windows start menu, type ‘Remote Desktop Connection’ and select it. In the computer field, type in your computer name. If you don’t know your computer name, contact the helpdesk.
Step 13: You will be prompted for your Guttman user ID and password. For this, you need to type in ncc\ before your user name – like shown below
Step 14: Select Yes when prompted with the below ‘Security Warning’
If you have any trouble, please call the helpdesk at 646 313-8008 or email us at email@example.com
Starting a Blackboard Collaborate Session
When opening your course you will find the Blackboard Collaborate feature under your course tools.
1) On your course tools menu, select Blackboard Collaborate. Your Course Room will be available to join whenever you enter and begin instruction.
You can edit the room settings and change roles/access and room attributes by selecting “Edit Room”
2) You can add the link to the course to be shown in your content/information area for students to enter the live broadcasting.
3) The room link will appear in the students Content Session
4) You will be prompted to enable Microphone and Webcam when entering the room/session.
5) When you enter your room, at the bottom you will see options to enable your audio and video for your class.
6) On the left hand side you will see a menu icon with options to start a recording that will save in your blackboard collaborate section under recordings.
7) On the lower right of the screen you will see an icon that will open up the Collaborate Chat for students and moderators.
8) You can share content with students during your session by selecting the third icon. You can also share your screen to present a PowerPoint presentation or video.
Speaker and Group Mode during Session
At the top right corner you will see an icon to change the displayed screen to Group mode or speaker mode which will put a preference on what screen is shown.
9) To end your class and leave the session, go to the upper left hand side menu icon and at the bottom you will see Leave Session.
Starting a Blackboard Collaborate Ultra Session
Blackboard Collaborate Ultra allows for guest access to your session. If you would like to invite guest speakers or guests from outside Guttman, you will need to create a new session using Blackboard Ultra. Please see below for instructions on how to create this Blackboard Ultra Session:
1) To create a session select “Create Session”
2) A window will open to input your session details. Set a start and end date/time for your session. You can also set an early entry for students to enter your class and wait for broadcasting to begin.
3) Set session settings for your session. Keep in mind that Participants can be your students/guests so you may need to remove access to share audio, video, or drawing on whiteboard/files. You can change these settings during broadcasting by going to your session chat settings.
4) After setting the details and settings, you will be provided with an anonymous dial in for outside guests if needed. If you have an outside guest, you can set a role for participant, presenter, or moderator.
5) Provide the guest link to your students or any other guests that you would like to attend the broadcast.
To be prepared in case of a temporary disruption, take the following actions now:
Make sure that you can log into all the Guttman Systems that you might need from your home computer and other devices. Make sure that you know the password for each of these systems and that all your operating systems are up-to-date and compatible with any software you might use. Contact the Guttman service desk for assistance if you encounter any problems.
Save any course teaching materials from your office computer to a place that you can access outside the office. Options include your CUNY Dropbox, ePortfolio, Microsoft Office 365, or a portable drive.
Make sure your students know the best way to reach you. In the event of a temporary disruption of campus operations, you may opt to communicate with students via email, voice mail, personal phone, or other tools.
Make sure you can change your voicemail message and access your office voicemail from home. Practice changing your office voicemail message. If you do not currently receive your voicemail message via email, contact the Guttman service desk to set this up.
Make sure you and your students can access library materials from home. Practice logging in to the Guttman Information Commons from home and remind students how to access materials.
Collect students’ preferred email addresses or phone numbers. This will give you an alternative way to contact students if you are unable to reach them in other ways.
Make basic information about your class available on Blackboard or ePortfolio. At a minimum, post your syllabus, and create an announcement with information about how students can contact you. If you plan to use another tool for course activities, link to it from Blackboard or ePortfolio. If you plan to use Blackboard, be sure to make your course available.
Make a plan for continuing to teach your course. In the event of a temporary disruption of campus operations, you will need a plan for accomplishing normal course activities, such as sharing course materials, communicating with students, collecting assignments, and giving exams.
General Considerations for Assignment Re-Design
In making any significant adjustment during times of disruption, it is also helpful to consider four overarching questions:
Making a Plan
Start by reviewing your course activities and selecting the comparable online equivalent to your teaching activity (discussion posts instead of in-class discussion, recorded lectures, online quizzes, etc.)
Once selected, review the further details on how to implement your specific course using Tools for Promoting Classroom Interaction , Assignments, Tests, and Quizzes , record your lectures and host virtual classrooms
Communicate the plan with you classes and spend some in-person time going over the plan, the platforms they will need to access, and their limitations in terms of access to technology in their homes. Accommodations may need to be made on a case by case basis.
Instructions for specific tools and strategies, see the Remote Teaching Resources on the Guttman working remotely website: https://guttman.cuny.edu/faculty-staff/technology-working-remotely/
If your course is not active, it can’t be accessed by students. You can control when your course is private, or unavailable, to your students. You can quickly change the availability of your course in the top management area, by selecting the Make Available icon.
Course availability can also be set in the Control Panel:
Communicate with Students
The most important thing you should do is communicate with your students early and often to give them information about changes to your course.
These are a great way to get students discussing a topic in writing. They work best for open-ended discussions rather than for content delivery. They can be set up to limit access to other students’ replies until after they have posted their own response. Professors can encourage discourse by having students post a response to a prompt, and then requiring them to respond to their classmates’ posts with meaningful responses. Such responses should go beyond mere statements that agree with the comment they are replying to and encourage further discussion.
Record Lectures and Virtual Classrooms
Record your presentations/lectures: (Asynchronous)
Blackboard Collaborate Ultra is a video conferencing tool that you can also use to record lectures. See below for its use as a virtual classroom.
Create a Virtual Classroom: (Synchronous)
You can create a virtual classroom for your students to join synchronously. This is useful if your class uses a lot of real-time discussions, sharing of multimedia resources that will be discussed, and synchronous discussion or group work.
Note: Synchronous virtual classrooms require high speed connections from all participants. If you worry about that being an issue, consider an asynchronous option.
Blackboard Collaborate Ultra is a a video conferencing and virtual classroom tool that exists within your Blackboard Course. It allows you to share Powerpoints and resources with your students, host small group discussions, and conduct polls. For best results and access to all features- you must use Google Chrome web browser
Getting Started: Finding your way around, setting up audio and video
Schedule Collaborate Ultra Sessions: Set up new sessions, Edit availability
Share Content: Share Powerpoint slides, the Virtual Whiteboard, your screen
Manage Attendees: Understanding the different roles, handling “Hand raising”, allowing a student to speak.
Breakout groups: Setting up the groups, using the timer to remind of time remaining.
Blackboard Collaborate Ultra allows students to automatically be assigned to “break-out groups” within the same Collaborate Session. Essentially, the students attending the collaborate session are split into groups of a specific size (as determined by the professor) within the Collaborate session. This gives each group more ability to discuss topics at hand to a greater degree than they could in the larger online environment. After a set amount of time determined by the instructor, students are returned to the main room. This can be done in conjunction with a Google Slides presentation where each student group works on a slide in a collaboratively shared document.
Assignments, Tests, and Quizzes
Assignments tend to be documents, presentations or reports that a student would normally physically hand in. If that’s not possible, you can collect assignments using various methods including the campus supported Learning Management Systems- Blackboard and ePortfolio.
Online tests or quizzes
You can use tests and surveys to measure student knowledge, gauge progress, and gather information from students.
1) The room link will appear in the Content Section of your course
2) In the content section you will see a link to enter the session provided by your instructor
3) You will be prompted to enable Microphone and Webcam when entering the room/session.
4) You can chat with the participants in your session if the feature is enabled by your instructor by selecting the icon on the lower right of the screen.