For support, students can send emails to the Helpdesk or call Monday to Friday:
Hours: 8am – 8pm
Email: helpdesk@guttman.cuny.edu
Phone: 646-313-8008
For after-hours support with Blackboard, please call 646-664-2024 after 8 pm
Students who need laptops should email the Help Desk to set up a pick-up appointment at helpdesk@guttman.cuny.edu.
Blackboard is an online course management system that enables instructors to provide students with course documents, online assignments and assessments, individual grades, and other learning materials and tools. These online materials and activities can complement face-to-face teaching and can be used to develop hybrid or online courses.
Google Chrome version 42+, Mozilla Firefox version 52+, and Microsoft Edge are all supported browsers. More information is available here: Blackboard Supported Browsers
Videos:
Blackboard Videos for Students
Update Email Address in Blackboard
Guides
Blackboard Basics: Student Information Guide
Blackboard Basics: Collaborate Ultra for Students
Blackboard Basics: Update Your Email in Blackboard
CUNY Blackboard Student Guides
Blackboard App (Our listing in the Blackboard apps has been updated. Any users logged in to “CUNY – The New Community College” will need to log out, search for “CUNY – Guttman Community College“, then log in again.)
Accessing Blackboard Collaborate Ultra Recordings
All students have access to the “Are You Ready? Online Student Readiness Course” on Blackboard (under My Organizations). The course contains a self-assessment tool for online learning and consists of five sections including brief videos summarizing the material, quizzes, a practice assignment, a discussion forum, and support resources. The course takes approximately forty-five minutes to complete.
For Blackboard support, students should contact the Helpdesk:
Hours: Monday–Friday, 8 am–8 pm
Email: helpdesk@guttman.cuny.edu
Phone: 646-313-8008
The CUNY Academic Commons is an academic social network created by and for the City University of New York.
