Institutional Leadership  ›  Leadership: Senior

Below is table of frequencies for responses to items under the benchmark "Leadership: Senior" which is under the theme "Institutional Leadership".
 
All Faculty
Tenured
Pre-tenure
Non-tenure Track
Full Professor
Associate Professor
Men
Women
White
Faculty of Color
Asian/Asian-American
Underrepresented Minorities
 
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
item
item name
response label
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
count
%
Q180A
Pres/Chancellor: Pace of decision making
Very satisfied
1
2.6
265
10.9
1
1.5
0
0
11
22.9
1
2.3
15
11.3
0
0
165
10.0
1
2.3
0
0
6
17.6
1
2.6
1
2.6
1
3.9
84
13.0
0
0
N<5
N<5
4
33.3
0
0
5
8.8
0
0
16
12.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
9
24.3
N<5
N<5
81
11.3
0
0
0
0
3
16.7
0
0
0
0
0
0
63
9.9
0
0
0
0
3
27.3
0
0
1
9.1
0
0
117
12.0
0
0
0
0
3
15.8
0
0
6
14.3
1
4.0
145
10.2
1
2.8
0
0
8
27.6
1
5.6
9
10.0
1
5.0
176
9.9
1
1.9
0
0
9
22.5
1
2.6
12
10.3
0
0
89
13.8
0
0
N/A
N/A
2
25.0
0
0
3
18.8
0
0
28
16.2
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
0
0
61
12.9
0
0
N/A
N/A
2
33.3
N/A
N/A
2
15.4
--
--
Satisfied
10
26.3
707
29.1
32
49.2
9
27.3
18
37.5
6
13.6
44
33.1
1
14.3
469
28.3
21
48.8
9
30.0
12
35.3
4
10.5
11
28.2
7
26.9
206
31.8
11
50.0
N<5
N<5
6
50.0
2
33.3
22
38.6
2
40.0
32
25.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
11
29.7
N<5
N<5
195
27.1
7
50.0
4
33.3
4
22.2
3
15.0
5
31.2
2
33.3
187
29.4
10
62.5
3
60.0
4
36.4
1
8.3
4
36.4
5
38.5
268
27.5
14
48.3
5
29.4
7
36.8
4
15.4
13
30.9
5
20.0
436
30.6
18
50.0
4
25.0
11
37.9
2
11.1
31
34.4
6
30.0
518
29.2
27
50.0
9
28.1
16
40.0
5
12.8
37
31.6
4
22.2
188
29.1
5
45.5
N/A
N/A
2
25.0
1
20.0
7
43.8
1
16.7
53
30.6
N<5
N<5
N<5
N<5
N<5
N<5
1
20.0
N<5
N<5
3
25.0
135
28.5
4
50.0
N/A
N/A
1
16.7
N/A
N/A
7
53.9
--
--
Neither satisfied nor dissatisfied
13
34.2
686
28.2
13
20.0
15
45.5
11
22.9
10
22.7
38
28.6
3
42.9
454
27.4
8
18.6
13
43.3
8
23.5
8
21.1
14
35.9
8
30.8
180
27.8
5
22.7
N<5
N<5
2
16.7
2
33.3
12
21.1
2
40.0
52
41.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
12
32.4
N<5
N<5
195
27.1
2
14.3
5
41.7
4
22.2
4
20.0
4
25.0
0
0
163
25.7
3
18.8
1
20.0
3
27.3
2
16.7
3
27.3
3
23.1
264
27.1
5
17.2
6
35.3
4
21.1
5
19.2
10
23.8
10
40.0
416
29.2
8
22.2
9
56.2
7
24.1
5
27.8
28
31.1
4
20.0
488
27.5
11
20.4
15
46.9
10
25.0
9
23.1
36
30.8
9
50.0
196
30.3
2
18.2
N/A
N/A
1
12.5
1
20.0
2
12.5
3
50.0
43
24.9
N<5
N<5
N<5
N<5
N<5
N<5
1
20.0
N<5
N<5
6
50.0
153
32.3
1
12.5
N/A
N/A
1
16.7
N/A
N/A
1
7.7
--
--
Dissatisfied
10
26.3
378
15.6
12
18.5
5
15.2
4
8.3
18
40.9
17
12.8
2
28.6
284
17.1
8
18.6
4
13.3
4
11.8
16
42.1
4
10.3
7
26.9
81
12.5
4
18.2
N<5
N<5
0
0
2
33.3
9
15.8
1
20.0
13
10.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
4
10.8
N<5
N<5
128
17.8
3
21.4
1
8.3
4
22.2
8
40.0
2
12.5
2
33.3
109
17.2
3
18.8
0
0
0
0
5
41.7
2
18.2
3
23.1
142
14.6
6
20.7
4
23.5
3
15.8
9
34.6
8
19.1
7
28.0
229
16.1
6
16.7
1
6.2
1
3.5
9
50.0
9
10.0
6
30.0
302
17.0
10
18.5
4
12.5
3
7.5
15
38.5
16
13.7
4
22.2
74
11.4
2
18.2
N/A
N/A
1
12.5
3
60.0
1
6.2
2
33.3
15
8.7
N<5
N<5
N<5
N<5
N<5
N<5
3
60.0
N<5
N<5
2
16.7
59
12.4
2
25.0
N/A
N/A
1
16.7
N/A
N/A
0
0
--
--
Very dissatisfied
2
5.3
231
9.5
4
6.2
2
6.1
3
6.2
9
20.4
17
12.8
1
14.3
190
11.5
3
7.0
2
6.7
3
8.8
9
23.7
8
20.5
1
3.9
38
5.9
1
4.5
N<5
N<5
0
0
0
0
9
15.8
0
0
3
2.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
81
11.3
2
14.3
1
8.3
2
11.1
5
25.0
4
25.0
1
16.7
66
10.4
0
0
1
20.0
1
9.1
4
33.3
1
9.1
0
0
117
12.0
3
10.3
2
11.8
2
10.5
8
30.8
4
9.5
2
8.0
109
7.7
1
2.8
0
0
1
3.5
1
5.6
12
13.3
1
5.0
183
10.3
3
5.6
2
6.2
2
5.0
9
23.1
14
12.0
1
5.6
45
7.0
1
9.1
N/A
N/A
1
12.5
0
0
3
18.8
0
0
11
6.4
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
1
8.3
34
7.2
1
12.5
N/A
N/A
1
16.7
N/A
N/A
3
23.1
--
--
Decline to answer
2
5.3
108
4.5
3
4.6
1
3.0
1
2.1
0
0
1
0.8
0
0
70
4.2
2
4.7
1
3.3
1
2.9
0
0
1
2.6
2
7.7
35
5.4
1
4.5
N<5
N<5
0
0
0
0
0
0
0
0
3
2.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
33
4.6
0
0
1
8.3
1
5.6
0
0
1
6.2
1
16.7
30
4.7
0
0
0
0
0
0
0
0
0
0
2
15.4
47
4.8
1
3.5
0
0
0
0
0
0
1
2.4
0
0
58
4.1
2
5.6
1
6.2
1
3.5
0
0
0
0
2
10.0
80
4.5
2
3.7
1
3.1
0
0
0
0
1
0.8
0
0
28
4.3
1
9.1
N/A
N/A
1
12.5
0
0
0
0
0
0
9
5.2
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
0
0
19
4.0
0
0
N/A
N/A
0
0
N/A
N/A
0
0
--
--
Not applicable
0
0
53
2.2
0
0
1
3.0
0
0
0
0
1
0.8
0
0
25
1.5
0
0
1
3.3
0
0
0
0
0
0
0
0
23
3.5
0
0
N<5
N<5
0
0
0
0
0
0
0
0
5
4.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
1
2.7
N<5
N<5
6
0.8
0
0
0
0
0
0
0
0
0
0
0
0
17
2.7
0
0
0
0
0
0
0
0
0
0
0
0
21
2.1
0
0
0
0
0
0
0
0
0
0
0
0
32
2.2
0
0
1
6.2
0
0
0
0
1
1.1
0
0
26
1.5
0
0
1
3.1
0
0
0
0
1
0.8
0
0
27
4.2
0
0
N/A
N/A
0
0
0
0
0
0
0
0
14
8.1
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
0
0
13
2.7
0
0
N/A
N/A
0
0
N/A
N/A
0
0
Q180B
Pres/Chancellor: Stated priorities
Very satisfied
3
7.9
323
13.3
16
24.6
0
0
12
25.0
1
2.3
19
14.3
0
0
198
11.9
10
23.3
0
0
7
20.6
1
2.6
3
7.7
3
11.5
108
16.7
6
27.3
N<5
N<5
4
33.3
0
0
7
12.3
0
0
17
13.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
9
24.3
N<5
N<5
98
13.6
5
35.7
0
0
3
16.7
0
0
1
6.2
0
0
77
12.1
3
18.8
0
0
3
27.3
0
0
1
9.1
1
7.7
138
14.1
6
20.7
0
0
3
15.8
0
0
8
19.1
2
8.0
182
12.8
10
27.8
0
0
9
31.0
1
5.6
11
12.2
3
15.0
223
12.6
14
25.9
0
0
10
25.0
1
2.6
15
12.8
0
0
100
15.5
2
18.2
N/A
N/A
2
25.0
0
0
4
25.0
0
0
30
17.3
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
0
0
70
14.8
2
25.0
N/A
N/A
2
33.3
N/A
N/A
3
23.1
--
--
Satisfied
13
34.2
773
31.8
26
40.0
10
30.3
17
35.4
11
25.0
46
34.6
2
28.6
503
30.4
16
37.2
10
33.3
10
29.4
8
21.1
11
28.2
9
34.6
226
34.9
10
45.5
N<5
N<5
6
50.0
3
50.0
21
36.8
2
40.0
44
35.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
14
37.8
N<5
N<5
204
28.4
5
35.7
2
16.7
4
22.2
5
25.0
4
25.0
2
33.3
194
30.6
8
50.0
3
60.0
3
27.3
2
16.7
4
36.4
8
61.5
294
30.1
10
34.5
5
29.4
6
31.6
7
26.9
14
33.3
5
20.0
475
33.3
16
44.4
5
31.2
11
37.9
4
22.2
32
35.6
6
30.0
559
31.5
20
37.0
10
31.2
15
37.5
11
28.2
40
34.2
7
38.9
214
33.1
6
54.5
N/A
N/A
2
25.0
0
0
6
37.5
1
16.7
59
34.1
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
6
50.0
155
32.7
5
62.5
N/A
N/A
1
16.7
N/A
N/A
5
38.5
--
--
Neither satisfied nor dissatisfied
12
31.6
565
23.3
9
13.8
15
45.5
10
20.8
8
18.2
29
21.8
2
28.6
382
23.1
7
16.3
13
43.3
9
26.5
7
18.4
8
20.5
8
30.8
145
22.4
2
9.1
N<5
N<5
1
8.3
1
16.7
10
17.5
2
40.0
38
30.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
11
29.7
N<5
N<5
156
21.7
1
7.1
6
50.0
5
27.8
4
20.0
1
6.2
0
0
146
23.0
3
18.8
1
20.0
3
27.3
2
16.7
2
18.2
2
15.4
209
21.4
4
13.8
7
41.2
5
26.3
5
19.2
5
11.9
10
40.0
349
24.5
5
13.9
8
50.0
5
17.2
3
16.7
24
26.7
6
30.0
396
22.3
8
14.8
15
46.9
9
22.5
7
17.9
26
22.2
6
33.3
166
25.7
1
9.1
N/A
N/A
1
12.5
1
20.0
3
18.8
3
50.0
39
22.5
N<5
N<5
N<5
N<5
N<5
N<5
1
20.0
N<5
N<5
3
25.0
127
26.8
0
0
N/A
N/A
1
16.7
N/A
N/A
2
15.4
--
--
Dissatisfied
6
15.8
391
16.1
9
13.8
5
15.2
7
14.6
13
29.6
22
16.5
2
28.6
299
18.0
6
13.9
4
13.3
6
17.6
11
28.9
10
25.6
3
11.5
78
12.1
3
13.6
N<5
N<5
1
8.3
2
33.3
10
17.5
1
20.0
14
11.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
5.4
N<5
N<5
143
19.9
1
7.1
3
25.0
5
27.8
5
25.0
5
31.2
2
33.3
109
17.2
2
12.5
0
0
1
9.1
3
25.0
4
36.4
0
0
163
16.7
7
24.1
3
17.6
4
21.1
6
23.1
9
21.4
6
24.0
224
15.7
2
5.6
2
12.5
3
10.3
7
38.9
13
14.4
2
10.0
315
17.8
9
16.7
4
12.5
4
10.0
9
23.1
21
17.9
4
22.2
75
11.6
0
0
N/A
N/A
3
37.5
4
80.0
1
6.2
2
33.3
16
9.2
N<5
N<5
N<5
N<5
N<5
N<5
4
80.0
N<5
N<5
2
16.7
59
12.4
0
0
N/A
N/A
2
33.3
N/A
N/A
1
7.7
--
--
Very dissatisfied
2
5.3
246
10.1
2
3.1
2
6.1
2
4.2
11
25.0
16
12.0
1
14.3
200
12.1
2
4.7
2
6.7
2
5.9
11
28.9
6
15.4
1
3.9
42
6.5
0
0
N<5
N<5
0
0
0
0
9
15.8
0
0
4
3.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
1
2.7
N<5
N<5
86
12.0
2
14.3
0
0
1
5.6
6
30.0
4
25.0
1
16.7
73
11.5
0
0
1
20.0
1
9.1
5
41.7
0
0
0
0
117
12.0
1
3.5
2
11.8
1
5.3
8
30.8
5
11.9
2
8.0
123
8.6
1
2.8
0
0
1
3.5
3
16.7
10
11.1
1
5.0
192
10.8
1
1.9
2
6.2
2
5.0
11
28.2
14
12.0
1
5.6
50
7.7
1
9.1
N/A
N/A
0
0
0
0
2
12.5
0
0
11
6.4
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
1
8.3
39
8.2
1
12.5
N/A
N/A
0
0
N/A
N/A
2
15.4
--
--
Decline to answer
2
5.3
98
4.0
3
4.6
1
3.0
0
0
0
0
1
0.8
0
0
61
3.7
2
4.7
1
3.3
0
0
0
0
1
2.6
2
7.7
34
5.3
1
4.5
N<5
N<5
0
0
0
0
0
0
0
0
3
2.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
28
3.9
0
0
1
8.3
0
0
0
0
1
6.2
1
16.7
28
4.4
0
0
0
0
0
0
0
0
0
0
2
15.4
42
4.3
1
3.5
0
0
0
0
0
0
1
2.4
0
0
53
3.7
2
5.6
1
6.2
0
0
0
0
0
0
2
10.0
72
4.1
2
3.7
1
3.1
0
0
0
0
1
0.8
0
0
26
4.0
1
9.1
N/A
N/A
0
0
0
0
0
0
0
0
8
4.6
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
0
0
18
3.8
0
0
N/A
N/A
0
0
N/A
N/A
0
0
--
--
Not applicable
0
0
32
1.3
0
0
0
0
0
0
0
0
0
0
0
0
14
0.8
0
0
0
0
0
0
0
0
0
0
0
0
14
2.2
0
0
N<5
N<5
0
0
0
0
0
0
0
0
4
3.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
4
0.6
0
0
0
0
0
0
0
0
0
0
0
0
8
1.3
0
0
0
0
0
0
0
0
0
0
0
0
13
1.3
0
0
0
0
0
0
0
0
0
0
0
0
19
1.3
0
0
0
0
0
0
0
0
0
0
0
0
16
0.9
0
0
0
0
0
0
0
0
0
0
0
0
16
2.5
0
0
N/A
N/A
0
0
0
0
0
0
0
0
10
5.8
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
0
0
6
1.3
0
0
N/A
N/A
0
0
N/A
N/A
0
0
Q180C
Pres/Chancellor: Communication of priorities
Very satisfied
4
10.5
336
13.8
8
12.3
0
0
12
25.0
5
11.4
22
16.5
0
0
197
11.9
5
11.6
0
0
7
20.6
2
5.3
3
7.7
3
11.5
119
18.4
3
13.6
N<5
N<5
4
33.3
3
50.0
9
15.8
1
20.0
20
16.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
10
27.0
N<5
N<5
93
12.9
3
21.4
0
0
3
16.7
1
5.0
1
6.2
0
0
77
12.1
1
6.2
0
0
4
36.4
0
0
2
18.2
3
23.1
146
15.0
4
13.8
0
0
4
21.1
3
11.5
9
21.4
1
4.0
187
13.1
4
11.1
0
0
8
27.6
2
11.1
13
14.4
2
10.0
233
13.1
8
14.8
0
0
10
25.0
4
10.3
19
16.2
2
11.1
103
15.9
0
0
N/A
N/A
2
25.0
1
20.0
3
18.8
0
0
30
17.3
N<5
N<5
N<5
N<5
N<5
N<5
1
20.0
N<5
N<5
2
16.7
73
15.4
0
0
N/A
N/A
2
33.3
N/A
N/A
2
15.4
--
--
Satisfied
10
26.3
731
30.1
22
33.9
12
36.4
17
35.4
9
20.4
49
36.8
1
14.3
492
29.7
13
30.2
12
40.0
9
26.5
8
21.1
13
33.3
8
30.8
199
30.8
9
40.9
N<5
N<5
7
58.3
1
16.7
21
36.8
1
20.0
40
32.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
15
40.5
N<5
N<5
203
28.2
2
14.3
4
33.3
4
22.2
4
20.0
5
31.2
1
16.7
182
28.7
7
43.8
2
40.0
2
18.2
2
16.7
3
27.3
4
30.8
282
28.9
9
31.0
8
47.1
7
36.8
6
23.1
15
35.7
6
24.0
445
31.2
13
36.1
4
25.0
10
34.5
3
16.7
34
37.8
5
25.0
532
30.0
16
29.6
12
37.5
15
37.5
8
20.5
41
35.0
5
27.8
199
30.8
6
54.5
N/A
N/A
2
25.0
1
20.0
8
50.0
1
16.7
52
30.1
N<5
N<5
N<5
N<5
N<5
N<5
1
20.0
N<5
N<5
4
33.3
147
31.0
5
62.5
N/A
N/A
1
16.7
N/A
N/A
7
53.9
--
--
Neither satisfied nor dissatisfied
9
23.7
548
22.6
16
24.6
9
27.3
12
25.0
7
15.9
25
18.8
1
14.3
376
22.7
12
27.9
6
20.0
12
35.3
6
15.8
9
23.1
6
23.1
143
22.1
4
18.2
N<5
N<5
0
0
1
16.7
9
15.8
2
40.0
29
23.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
7
18.9
N<5
N<5
164
22.8
3
21.4
3
25.0
7
38.9
5
25.0
2
12.5
1
16.7
141
22.2
4
25.0
0
0
3
27.3
0
0
4
36.4
3
23.1
216
22.1
6
20.7
3
17.6
5
26.3
5
19.2
5
11.9
6
24.0
328
23.0
10
27.8
6
37.5
7
24.1
2
11.1
20
22.2
4
20.0
381
21.5
15
27.8
9
28.1
9
22.5
6
15.4
24
20.5
5
27.8
165
25.5
1
9.1
N/A
N/A
3
37.5
1
20.0
1
6.2
2
33.3
46
26.6
N<5
N<5
N<5
N<5
N<5
N<5
1
20.0
N<5
N<5
3
25.0
119
25.1
1
12.5
N/A
N/A
2
33.3
N/A
N/A
1
7.7
--
--
Dissatisfied
10
26.3
405
16.7
12
18.5
7
21.2
5
10.4
7
15.9
17
12.8
4
57.1
291
17.6
8
18.6
7
23.3
4
11.8
7
18.4
6
15.4
5
19.2
95
14.7
4
18.2
N<5
N<5
1
8.3
0
0
7
12.3
1
20.0
19
15.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
4
10.8
N<5
N<5
126
17.5
4
28.6
2
16.7
3
16.7
1
5.0
3
18.8
2
33.3
118
18.6
3
18.8
2
40.0
1
9.1
4
33.3
0
0
1
7.7
142
14.6
7
24.1
2
11.8
2
10.5
3
11.5
7
16.7
9
36.0
258
18.1
5
13.9
5
31.2
3
10.3
4
22.2
10
11.1
5
25.0
311
17.5
10
18.5
7
21.9
4
10.0
5
12.8
15
12.8
5
27.8
92
14.2
2
18.2
N/A
N/A
1
12.5
2
40.0
2
12.5
3
50.0
19
11.0
N<5
N<5
N<5
N<5
N<5
N<5
2
40.0
N<5
N<5
2
16.7
73
15.4
1
12.5
N/A
N/A
1
16.7
N/A
N/A
1
7.7
--
--
Very dissatisfied
3
7.9
296
12.2
4
6.2
4
12.1
2
4.2
16
36.4
19
14.3
1
14.3
235
14.2
3
7.0
4
13.3
2
5.9
15
39.5
7
17.9
2
7.7
52
8.0
1
4.5
N<5
N<5
0
0
1
16.7
11
19.3
0
0
9
7.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
1
2.7
N<5
N<5
103
14.3
2
14.3
2
16.7
1
5.6
9
45.0
4
25.0
1
16.7
88
13.9
1
6.2
1
20.0
1
9.1
6
50.0
2
18.2
0
0
143
14.7
2
6.9
4
23.5
1
5.3
9
34.6
5
11.9
3
12.0
145
10.2
2
5.6
0
0
1
3.5
7
38.9
13
14.4
2
10.0
238
13.4
3
5.6
3
9.4
2
5.0
16
41.0
17
14.5
1
5.6
54
8.3
1
9.1
N/A
N/A
0
0
0
0
2
12.5
0
0
13
7.5
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
1
8.3
41
8.7
1
12.5
N/A
N/A
0
0
N/A
N/A
2
15.4
--
--
Decline to answer
2
5.3
88
3.6
3
4.6
1
3.0
0
0
0
0
1
0.8
0
0
58
3.5
2
4.7
1
3.3
0
0
0
0
1
2.6
2
7.7
27
4.2
1
4.5
N<5
N<5
0
0
0
0
0
0
0
0
3
2.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
27
3.8
0
0
1
8.3
0
0
0
0
1
6.2
1
16.7
24
3.8
0
0
0
0
0
0
0
0
0
0
2
15.4
37
3.8
1
3.5
0
0
0
0
0
0
1
2.4
0
0
48
3.4
2
5.6
1
6.2
0
0
0
0
0
0
2
10.0
64
3.6
2
3.7
1
3.1
0
0
0
0
1
0.8
0
0
24
3.7
1
9.1
N/A
N/A
0
0
0
0
0
0
0
0
8
4.6
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
0
0
16
3.4
0
0
N/A
N/A
0
0
N/A
N/A
0
0
--
--
Not applicable
0
0
24
1.0
0
0
0
0
0
0
0
0
0
0
0
0
8
0.5
0
0
0
0
0
0
0
0
0
0
0
0
12
1.9
0
0
N<5
N<5
0
0
0
0
0
0
0
0
4
3.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
3
0.4
0
0
0
0
0
0
0
0
0
0
0
0
5
0.8
0
0
0
0
0
0
0
0
0
0
0
0
10
1.0
0
0
0
0
0
0
0
0
0
0
0
0
14
1.0
0
0
0
0
0
0
0
0
0
0
0
0
14
0.8
0
0
0
0
0
0
0
0
0
0
0
0
10
1.6
0
0
N/A
N/A
0
0
0
0
0
0
0
0
5
2.9
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
0
0
5
1.1
0
0
N/A
N/A
0
0
N/A
N/A
0
0
Q180L
CAO: Pace of decision making
Very satisfied
2
5.3
297
12.2
2
3.1
1
3.0
17
35.4
0
0
13
9.8
0
0
181
10.9
2
4.7
1
3.3
9
26.5
0
0
1
2.6
2
7.7
93
14.4
0
0
N<5
N<5
7
58.3
0
0
3
5.3
0
0
23
18.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
9
24.3
N<5
N<5
89
12.4
0
0
0
0
5
27.8
0
0
0
0
0
0
68
10.7
1
6.2
0
0
3
27.3
0
0
1
9.1
0
0
131
13.4
0
0
0
0
8
42.1
0
0
5
11.9
2
8.0
162
11.4
2
5.6
1
6.2
9
31.0
0
0
8
8.9
1
5.0
202
11.4
2
3.7
1
3.1
15
37.5
0
0
9
7.7
1
5.6
95
14.7
0
0
N/A
N/A
2
25.0
0
0
4
25.0
0
0
32
18.5
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
1
8.3
63
13.3
0
0
N/A
N/A
2
33.3
N/A
N/A
3
23.1
--
--
Satisfied
17
44.7
759
31.3
22
33.9
13
39.4
16
33.3
5
11.4
41
30.8
2
28.6
503
30.4
13
30.2
12
40.0
12
35.3
3
7.9
12
30.8
12
46.1
205
31.7
9
40.9
N<5
N<5
3
25.0
2
33.3
18
31.6
3
60.0
51
41.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
11
29.7
N<5
N<5
228
31.7
6
42.9
5
41.7
6
33.3
2
10.0
7
43.8
2
33.3
181
28.5
5
31.2
2
40.0
4
36.4
1
8.3
3
27.3
6
46.1
302
30.9
9
31.0
5
29.4
6
31.6
3
11.5
17
40.5
11
44.0
452
31.7
13
36.1
8
50.0
10
34.5
2
11.1
24
26.7
10
50.0
560
31.6
17
31.5
13
40.6
13
32.5
3
7.7
34
29.1
7
38.9
199
30.8
5
45.5
N/A
N/A
3
37.5
2
40.0
7
43.8
3
50.0
49
28.3
N<5
N<5
N<5
N<5
N<5
N<5
2
40.0
N<5
N<5
4
33.3
150
31.6
4
50.0
N/A
N/A
2
33.3
N/A
N/A
6
46.1
--
--
Neither satisfied nor dissatisfied
10
26.3
632
26.0
17
26.1
9
27.3
8
16.7
7
15.9
32
24.1
2
28.6
419
25.3
13
30.2
8
26.7
6
17.6
4
10.5
9
23.1
6
23.1
182
28.1
4
18.2
N<5
N<5
2
16.7
3
50.0
13
22.8
2
40.0
31
25.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
10
27.0
N<5
N<5
153
21.3
2
14.3
4
33.3
2
11.1
1
5.0
3
18.8
1
16.7
188
29.6
6
37.5
1
20.0
3
27.3
1
8.3
3
27.3
3
23.1
234
24.0
8
27.6
6
35.3
2
10.5
5
19.2
10
23.8
7
28.0
393
27.6
9
25.0
3
18.8
6
20.7
2
11.1
22
24.4
4
20.0
443
25.0
17
31.5
9
28.1
6
15.0
6
15.4
29
24.8
6
33.3
186
28.8
0
0
N/A
N/A
2
25.0
1
20.0
3
18.8
2
33.3
50
28.9
N<5
N<5
N<5
N<5
N<5
N<5
1
20.0
N<5
N<5
4
33.3
136
28.7
0
0
N/A
N/A
1
16.7
N/A
N/A
2
15.4
--
--
Dissatisfied
5
13.2
342
14.1
10
15.4
8
24.2
7
14.6
11
25.0
22
16.5
3
42.9
260
15.7
5
11.6
7
23.3
7
20.6
10
26.3
7
17.9
2
7.7
73
11.3
5
22.7
N<5
N<5
0
0
1
16.7
10
17.5
0
0
9
7.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
5
13.5
N<5
N<5
111
15.4
2
14.3
2
16.7
5
27.8
4
20.0
2
12.5
2
33.3
95
15.0
2
12.5
2
40.0
1
9.1
3
25.0
1
9.1
0
0
122
12.5
3
10.3
5
29.4
3
15.8
4
15.4
4
9.5
5
20.0
216
15.2
7
19.4
3
18.8
4
13.8
7
38.9
18
20.0
2
10.0
265
14.9
6
11.1
7
21.9
6
15.0
10
25.6
22
18.8
3
16.7
76
11.8
4
36.4
N/A
N/A
1
12.5
1
20.0
0
0
1
16.7
15
8.7
N<5
N<5
N<5
N<5
N<5
N<5
1
20.0
N<5
N<5
2
16.7
61
12.9
3
37.5
N/A
N/A
1
16.7
N/A
N/A
0
0
--
--
Very dissatisfied
1
2.6
248
10.2
10
15.4
1
3.0
0
0
21
47.7
23
17.3
0
0
205
12.4
7
16.3
1
3.3
0
0
21
55.3
9
23.1
1
3.9
40
6.2
3
13.6
N<5
N<5
0
0
0
0
13
22.8
0
0
3
2.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
1
2.7
N<5
N<5
105
14.6
3
21.4
0
0
0
0
13
65.0
3
18.8
0
0
59
9.3
2
12.5
0
0
0
0
7
58.3
3
27.3
1
7.7
122
12.5
8
27.6
1
5.9
0
0
14
53.9
5
11.9
0
0
118
8.3
2
5.6
0
0
0
0
7
38.9
17
18.9
1
5.0
201
11.3
9
16.7
1
3.1
0
0
20
51.3
21
17.9
0
0
43
6.7
1
9.1
N/A
N/A
0
0
1
20.0
2
12.5
0
0
9
5.2
N<5
N<5
N<5
N<5
N<5
N<5
1
20.0
N<5
N<5
0
0
34
7.2
1
12.5
N/A
N/A
0
0
N/A
N/A
2
15.4
--
--
Decline to answer
2
5.3
101
4.2
4
6.2
1
3.0
0
0
0
0
1
0.8
0
0
64
3.9
3
7.0
1
3.3
0
0
0
0
1
2.6
2
7.7
35
5.4
1
4.5
N<5
N<5
0
0
0
0
0
0
0
0
2
1.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
26
3.6
1
7.1
1
8.3
0
0
0
0
1
6.2
1
16.7
29
4.6
0
0
0
0
0
0
0
0
0
0
2
15.4
44
4.5
1
3.5
0
0
0
0
0
0
1
2.4
0
0
56
3.9
3
8.3
1
6.2
0
0
0
0
0
0
2
10.0
75
4.2
3
5.6
1
3.1
0
0
0
0
1
0.8
0
0
26
4.0
1
9.1
N/A
N/A
0
0
0
0
0
0
0
0
6
3.5
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
0
0
20
4.2
0
0
N/A
N/A
0
0
N/A
N/A
0
0
--
--
Not applicable
1
2.6
49
2.0
0
0
0
0
0
0
0
0
1
0.8
0
0
25
1.5
0
0
0
0
0
0
0
0
0
0
1
3.9
19
2.9
0
0
N<5
N<5
0
0
0
0
0
0
0
0
5
4.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
1
2.7
N<5
N<5
7
1.0
0
0
0
0
0
0
0
0
0
0
0
0
15
2.4
0
0
0
0
0
0
0
0
0
0
1
7.7
21
2.1
0
0
0
0
0
0
0
0
0
0
0
0
28
2.0
0
0
0
0
0
0
0
0
1
1.1
0
0
27
1.5
0
0
0
0
0
0
0
0
1
0.8
1
5.6
22
3.4
0
0
N/A
N/A
0
0
0
0
0
0
0
0
12
6.9
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
1
8.3
10
2.1
0
0
N/A
N/A
0
0
N/A
N/A
0
0
Q180M
CAO: Stated priorities
Very satisfied
4
10.5
333
13.7
6
9.2
0
0
15
31.2
1
2.3
13
9.8
0
0
213
12.8
4
9.3
0
0
9
26.5
1
2.6
1
2.6
4
15.4
98
15.2
2
9.1
N<5
N<5
5
41.7
0
0
3
5.3
0
0
22
17.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
9
24.3
N<5
N<5
100
13.9
2
14.3
0
0
5
27.8
0
0
0
0
0
0
82
12.9
1
6.2
0
0
3
27.3
1
8.3
1
9.1
2
15.4
138
14.1
2
6.9
0
0
6
31.6
0
0
5
11.9
2
8.0
190
13.3
4
11.1
0
0
9
31.0
1
5.6
8
8.9
3
15.0
241
13.6
6
11.1
0
0
13
32.5
1
2.6
8
6.8
1
5.6
92
14.2
0
0
N/A
N/A
2
25.0
0
0
5
31.2
0
0
29
16.8
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
1
8.3
63
13.3
0
0
N/A
N/A
2
33.3
N/A
N/A
4
30.8
--
--
Satisfied
21
55.3
785
32.3
24
36.9
13
39.4
20
41.7
6
13.6
48
36.1
3
42.9
504
30.4
15
34.9
12
40.0
13
38.2
2
5.3
14
35.9
15
57.7
225
34.8
9
40.9
N<5
N<5
6
50.0
4
66.7
20
35.1
3
60.0
56
45.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
14
37.8
N<5
N<5
218
30.3
4
28.6
5
41.7
6
33.3
1
5.0
7
43.8
2
33.3
188
29.6
8
50.0
2
40.0
6
54.5
0
0
3
27.3
8
61.5
315
32.3
11
37.9
5
29.4
9
47.4
4
15.4
16
38.1
13
52.0
466
32.7
13
36.1
8
50.0
11
37.9
2
11.1
32
35.6
10
50.0
573
32.3
18
33.3
13
40.6
16
40.0
5
12.8
42
35.9
11
61.1
212
32.8
6
54.5
N/A
N/A
4
50.0
1
20.0
6
37.5
4
66.7
53
30.6
N<5
N<5
N<5
N<5
N<5
N<5
1
20.0
N<5
N<5
7
58.3
159
33.5
5
62.5
N/A
N/A
2
33.3
N/A
N/A
5
38.5
--
--
Neither satisfied nor dissatisfied
6
15.8
602
24.8
16
24.6
8
24.2
8
16.7
9
20.4
31
23.3
1
14.3
397
24.0
10
23.3
7
23.3
7
20.6
7
18.4
9
23.1
3
11.5
177
27.4
6
27.3
N<5
N<5
1
8.3
2
33.3
14
24.6
2
40.0
28
22.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
8
21.6
N<5
N<5
150
20.9
2
14.3
3
25.0
4
22.2
4
20.0
2
12.5
1
16.7
164
25.8
4
25.0
1
20.0
1
9.1
0
0
2
18.2
1
7.7
220
22.5
6
20.7
5
29.4
2
10.5
6
23.1
5
11.9
5
20.0
376
26.4
10
27.8
3
18.8
6
20.7
3
16.7
26
28.9
2
10.0
409
23.1
14
25.9
8
25.0
6
15.0
7
17.9
28
23.9
4
22.2
190
29.4
2
18.2
N/A
N/A
2
25.0
2
40.0
3
18.8
2
33.3
48
27.8
N<5
N<5
N<5
N<5
N<5
N<5
2
40.0
N<5
N<5
2
16.7
142
30.0
2
25.0
N/A
N/A
2
33.3
N/A
N/A
2
15.4
--
--
Dissatisfied
5
13.2
328
13.5
7
10.8
9
27.3
5
10.4
14
31.8
18
13.5
3
42.9
269
16.2
5
11.6
8
26.7
5
14.7
14
36.8
8
20.5
2
7.7
52
8.0
2
9.1
N<5
N<5
0
0
0
0
6
10.5
0
0
7
5.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
4
10.8
N<5
N<5
123
17.1
2
14.3
2
16.7
3
16.7
7
35.0
3
18.8
2
33.3
97
15.3
1
6.2
2
40.0
1
9.1
5
41.7
3
27.3
0
0
128
13.1
3
10.3
5
29.4
2
10.5
7
26.9
9
21.4
5
20.0
198
13.9
4
11.1
4
25.0
3
10.3
7
38.9
9
10.0
3
15.0
260
14.7
6
11.1
8
25.0
5
12.5
13
33.3
17
14.5
2
11.1
67
10.4
1
9.1
N/A
N/A
0
0
1
20.0
1
6.2
0
0
15
8.7
N<5
N<5
N<5
N<5
N<5
N<5
1
20.0
N<5
N<5
2
16.7
52
11.0
0
0
N/A
N/A
0
0
N/A
N/A
1
7.7
--
--
Very dissatisfied
0
0
251
10.3
8
12.3
1
3.0
0
0
14
31.8
22
16.5
0
0
196
11.8
6
13.9
1
3.3
0
0
14
36.8
6
15.4
0
0
50
7.7
2
9.1
N<5
N<5
0
0
0
0
14
24.6
0
0
5
4.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
5.4
N<5
N<5
95
13.2
3
21.4
0
0
0
0
8
40.0
3
18.8
0
0
68
10.7
2
12.5
0
0
0
0
6
50.0
2
18.2
0
0
119
12.2
6
20.7
1
5.9
0
0
9
34.6
6
14.3
0
0
123
8.6
2
5.6
0
0
0
0
5
27.8
15
16.7
0
0
202
11.4
7
13.0
1
3.1
0
0
13
33.3
21
17.9
0
0
45
7.0
1
9.1
N/A
N/A
0
0
1
20.0
1
6.2
0
0
10
5.8
N<5
N<5
N<5
N<5
N<5
N<5
1
20.0
N<5
N<5
0
0
35
7.4
1
12.5
N/A
N/A
0
0
N/A
N/A
1
7.7
--
--
Decline to answer
2
5.3
91
3.8
4
6.2
1
3.0
0
0
0
0
1
0.8
0
0
58
3.5
3
7.0
1
3.3
0
0
0
0
1
2.6
2
7.7
31
4.8
1
4.5
N<5
N<5
0
0
0
0
0
0
0
0
2
1.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
25
3.5
1
7.1
1
8.3
0
0
0
0
1
6.2
1
16.7
27
4.2
0
0
0
0
0
0
0
0
0
0
2
15.4
40
4.1
1
3.5
0
0
0
0
0
0
1
2.4
0
0
50
3.5
3
8.3
1
6.2
0
0
0
0
0
0
2
10.0
66
3.7
3
5.6
1
3.1
0
0
0
0
1
0.8
0
0
25
3.9
1
9.1
N/A
N/A
0
0
0
0
0
0
0
0
7
4.0
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
0
0
18
3.8
0
0
N/A
N/A
0
0
N/A
N/A
0
0
--
--
Not applicable
0
0
38
1.6
0
0
1
3.0
0
0
0
0
0
0
0
0
20
1.2
0
0
1
3.3
0
0
0
0
0
0
0
0
14
2.2
0
0
N<5
N<5
0
0
0
0
0
0
0
0
4
3.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
8
1.1
0
0
1
8.3
0
0
0
0
0
0
0
0
9
1.4
0
0
0
0
0
0
0
0
0
0
0
0
16
1.6
0
0
1
5.9
0
0
0
0
0
0
0
0
22
1.5
0
0
0
0
0
0
0
0
0
0
0
0
22
1.2
0
0
1
3.1
0
0
0
0
0
0
0
0
16
2.5
0
0
N/A
N/A
0
0
0
0
0
0
0
0
11
6.4
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
0
0
5
1.1
0
0
N/A
N/A
0
0
N/A
N/A
0
0
Q180N
CAO: Communication of priorities
Very satisfied
5
13.2
363
14.9
5
7.7
0
0
16
33.3
2
4.5
16
12.0
0
0
229
13.8
2
4.7
0
0
10
29.4
1
2.6
2
5.1
4
15.4
110
17.0
3
13.6
N<5
N<5
5
41.7
1
16.7
5
8.8
1
20.0
24
19.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
9
24.3
N<5
N<5
104
14.5
1
7.1
0
0
5
27.8
0
0
1
6.2
0
0
85
13.4
1
6.2
0
0
4
36.4
1
8.3
2
18.2
3
23.1
157
16.1
3
10.3
0
0
7
36.8
1
3.9
7
16.7
2
8.0
201
14.1
2
5.6
0
0
9
31.0
1
5.6
9
10.0
3
15.0
263
14.8
5
9.3
0
0
14
35.0
1
2.6
12
10.3
2
11.1
100
15.5
0
0
N/A
N/A
2
25.0
1
20.0
4
25.0
0
0
31
17.9
N<5
N<5
N<5
N<5
N<5
N<5
1
20.0
N<5
N<5
2
16.7
69
14.6
0
0
N/A
N/A
2
33.3
N/A
N/A
3
23.1
--
--
Satisfied
17
44.7
721
29.7
18
27.7
10
30.3
18
37.5
8
18.2
35
26.3
3
42.9
461
27.8
12
27.9
9
30.0
11
32.4
4
10.5
9
23.1
11
42.3
211
32.6
6
27.3
N<5
N<5
6
50.0
4
66.7
16
28.1
3
60.0
49
39.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
10
27.0
N<5
N<5
201
28.0
3
21.4
4
33.3
6
33.3
1
5.0
4
25.0
2
33.3
171
26.9
5
31.2
1
20.0
3
27.3
0
0
1
9.1
8
61.5
280
28.7
7
24.1
3
17.6
7
36.8
6
23.1
12
28.6
9
36.0
437
30.7
11
30.6
7
43.8
11
37.9
2
11.1
23
25.6
7
35.0
524
29.6
12
22.2
10
31.2
15
37.5
6
15.4
30
25.6
10
55.6
197
30.4
6
54.5
N/A
N/A
3
37.5
2
40.0
5
31.2
4
66.7
50
28.9
N<5
N<5
N<5
N<5
N<5
N<5
2
40.0
N<5
N<5
6
50.0
147
31.0
5
62.5
N/A
N/A
2
33.3
N/A
N/A
4
30.8
--
--
Neither satisfied nor dissatisfied
7
18.4
560
23.1
15
23.1
11
33.3
6
12.5
4
9.1
26
19.6
2
28.6
381
23.0
9
20.9
10
33.3
6
17.6
4
10.5
6
15.4
4
15.4
154
23.8
6
27.3
N<5
N<5
0
0
0
0
12
21.1
1
20.0
25
20.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
8
21.6
N<5
N<5
144
20.0
2
14.3
3
25.0
2
11.1
3
15.0
2
12.5
1
16.7
155
24.4
4
25.0
3
60.0
3
27.3
0
0
2
18.2
0
0
223
22.9
7
24.1
6
35.3
2
10.5
2
7.7
7
16.7
7
28.0
332
23.3
8
22.2
5
31.2
4
13.8
2
11.1
19
21.1
4
20.0
379
21.4
14
25.9
11
34.4
4
10.0
4
10.3
22
18.8
3
16.7
179
27.7
1
9.1
N/A
N/A
2
25.0
0
0
4
25.0
1
16.7
52
30.1
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
2
16.7
127
26.8
1
12.5
N/A
N/A
1
16.7
N/A
N/A
3
23.1
--
--
Dissatisfied
7
18.4
366
15.1
12
18.5
6
18.2
7
14.6
14
31.8
23
17.3
2
28.6
277
16.7
8
18.6
5
16.7
6
17.6
13
34.2
11
28.2
5
19.2
78
12.1
4
18.2
N<5
N<5
1
8.3
1
16.7
7
12.3
0
0
11
8.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
5
13.5
N<5
N<5
134
18.6
3
21.4
2
16.7
5
27.8
7
35.0
5
31.2
2
33.3
107
16.9
2
12.5
1
20.0
1
9.1
4
33.3
2
18.2
0
0
125
12.8
5
17.2
3
17.6
3
15.8
7
26.9
7
16.7
7
28.0
238
16.7
7
19.4
3
18.8
4
13.8
7
38.9
16
17.8
4
20.0
275
15.5
10
18.5
6
18.8
6
15.0
13
33.3
23
19.7
3
16.7
89
13.8
2
18.2
N/A
N/A
1
12.5
1
20.0
0
0
1
16.7
17
9.8
N<5
N<5
N<5
N<5
N<5
N<5
1
20.0
N<5
N<5
2
16.7
72
15.2
1
12.5
N/A
N/A
1
16.7
N/A
N/A
0
0
--
--
Very dissatisfied
0
0
298
12.3
11
16.9
4
12.1
1
2.1
16
36.4
32
24.1
0
0
235
14.2
9
20.9
4
13.3
1
2.9
16
42.1
10
25.6
0
0
54
8.3
2
9.1
N<5
N<5
0
0
0
0
17
29.8
0
0
9
7.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
5
13.5
N<5
N<5
105
14.6
4
28.6
1
8.3
0
0
9
45.0
3
18.8
0
0
84
13.2
4
25.0
0
0
0
0
7
58.3
4
36.4
0
0
140
14.3
6
20.7
4
23.5
0
0
10
38.5
8
19.1
0
0
149
10.5
5
13.9
0
0
1
3.5
6
33.3
23
25.6
0
0
244
13.8
10
18.5
3
9.4
1
2.5
15
38.5
29
24.8
0
0
50
7.7
1
9.1
N/A
N/A
0
0
1
20.0
3
18.8
0
0
9
5.2
N<5
N<5
N<5
N<5
N<5
N<5
1
20.0
N<5
N<5
0
0
41
8.7
1
12.5
N/A
N/A
0
0
N/A
N/A
3
23.1
--
--
Decline to answer
2
5.3
86
3.5
4
6.2
1
3.0
0
0
0
0
1
0.8
0
0
55
3.3
3
7.0
1
3.3
0
0
0
0
1
2.6
2
7.7
29
4.5
1
4.5
N<5
N<5
0
0
0
0
0
0
0
0
2
1.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
23
3.2
1
7.1
1
8.3
0
0
0
0
1
6.2
1
16.7
24
3.8
0
0
0
0
0
0
0
0
0
0
2
15.4
37
3.8
1
3.5
0
0
0
0
0
0
1
2.4
0
0
48
3.4
3
8.3
1
6.2
0
0
0
0
0
0
2
10.0
66
3.7
3
5.6
1
3.1
0
0
0
0
1
0.8
0
0
20
3.1
1
9.1
N/A
N/A
0
0
0
0
0
0
0
0
6
3.5
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
0
0
14
3.0
0
0
N/A
N/A
0
0
N/A
N/A
0
0
--
--
Not applicable
0
0
34
1.4
0
0
1
3.0
0
0
0
0
0
0
0
0
19
1.1
0
0
1
3.3
0
0
0
0
0
0
0
0
11
1.7
0
0
N<5
N<5
0
0
0
0
0
0
0
0
4
3.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
8
1.1
0
0
1
8.3
0
0
0
0
0
0
0
0
9
1.4
0
0
0
0
0
0
0
0
0
0
0
0
14
1.4
0
0
1
5.9
0
0
0
0
0
0
0
0
20
1.4
0
0
0
0
0
0
0
0
0
0
0
0
22
1.2
0
0
1
3.1
0
0
0
0
0
0
0
0
12
1.9
0
0
N/A
N/A
0
0
0
0
0
0
0
0
8
4.6
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
0
0
4
0.8
0
0
N/A
N/A
0
0
N/A
N/A
0
0