Institutional Leadership › Leadership: Senior
Below is table of frequencies for responses to items under the benchmark "Leadership: Senior" which is under the theme "Institutional Leadership".
All Faculty |
Tenured |
Pre-tenure |
Non-tenure Track |
Full Professor |
Associate Professor |
Men |
Women |
White |
Faculty of Color |
Asian/Asian-American |
Underrepresented Minorities |
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You |
All |
Peer 1 |
Peer 2 |
Peer 3 |
Peer 4 |
Peer 5 |
You |
All |
Peer 1 |
Peer 2 |
Peer 3 |
Peer 4 |
Peer 5 |
You |
All |
Peer 1 |
Peer 2 |
Peer 3 |
Peer 4 |
Peer 5 |
You |
All |
Peer 1 |
Peer 2 |
Peer 3 |
Peer 4 |
Peer 5 |
You |
All |
Peer 1 |
Peer 2 |
Peer 3 |
Peer 4 |
Peer 5 |
You |
All |
Peer 1 |
Peer 2 |
Peer 3 |
Peer 4 |
Peer 5 |
You |
All |
Peer 1 |
Peer 2 |
Peer 3 |
Peer 4 |
Peer 5 |
You |
All |
Peer 1 |
Peer 2 |
Peer 3 |
Peer 4 |
Peer 5 |
You |
All |
Peer 1 |
Peer 2 |
Peer 3 |
Peer 4 |
Peer 5 |
You |
All |
Peer 1 |
Peer 2 |
Peer 3 |
Peer 4 |
Peer 5 |
You |
All |
Peer 1 |
Peer 2 |
Peer 3 |
Peer 4 |
Peer 5 |
You |
All |
Peer 1 |
Peer 2 |
Peer 3 |
Peer 4 |
Peer 5 |
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item |
item name |
response label |
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% |
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% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
count |
% |
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% |
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% |
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% |
count |
% |
count |
% |
count |
% |
Q180A |
Pres/Chancellor: Pace of decision making |
Very satisfied |
1 |
2.6
|
265 |
10.9
|
1 |
1.5
|
0 |
0
|
11 |
22.9
|
1 |
2.3
|
15 |
11.3
|
0 |
0
|
165 |
10.0
|
1 |
2.3
|
0 |
0
|
6 |
17.6
|
1 |
2.6
|
1 |
2.6
|
1 |
3.9
|
84 |
13.0
|
0 |
0
|
N<5 |
N<5
|
4 |
33.3
|
0 |
0
|
5 |
8.8
|
0 |
0
|
16 |
12.9
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
9 |
24.3
|
N<5 |
N<5
|
81 |
11.3
|
0 |
0
|
0 |
0
|
3 |
16.7
|
0 |
0
|
0 |
0
|
0 |
0
|
63 |
9.9
|
0 |
0
|
0 |
0
|
3 |
27.3
|
0 |
0
|
1 |
9.1
|
0 |
0
|
117 |
12.0
|
0 |
0
|
0 |
0
|
3 |
15.8
|
0 |
0
|
6 |
14.3
|
1 |
4.0
|
145 |
10.2
|
1 |
2.8
|
0 |
0
|
8 |
27.6
|
1 |
5.6
|
9 |
10.0
|
1 |
5.0
|
176 |
9.9
|
1 |
1.9
|
0 |
0
|
9 |
22.5
|
1 |
2.6
|
12 |
10.3
|
0 |
0
|
89 |
13.8
|
0 |
0
|
N/A |
N/A
|
2 |
25.0
|
0 |
0
|
3 |
18.8
|
0 |
0
|
28 |
16.2
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
0 |
0
|
61 |
12.9
|
0 |
0
|
N/A |
N/A
|
2 |
33.3
|
N/A |
N/A
|
2 |
15.4
|
-- |
-- |
Satisfied |
10 |
26.3
|
707 |
29.1
|
32 |
49.2
|
9 |
27.3
|
18 |
37.5
|
6 |
13.6
|
44 |
33.1
|
1 |
14.3
|
469 |
28.3
|
21 |
48.8
|
9 |
30.0
|
12 |
35.3
|
4 |
10.5
|
11 |
28.2
|
7 |
26.9
|
206 |
31.8
|
11 |
50.0
|
N<5 |
N<5
|
6 |
50.0
|
2 |
33.3
|
22 |
38.6
|
2 |
40.0
|
32 |
25.8
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
11 |
29.7
|
N<5 |
N<5
|
195 |
27.1
|
7 |
50.0
|
4 |
33.3
|
4 |
22.2
|
3 |
15.0
|
5 |
31.2
|
2 |
33.3
|
187 |
29.4
|
10 |
62.5
|
3 |
60.0
|
4 |
36.4
|
1 |
8.3
|
4 |
36.4
|
5 |
38.5
|
268 |
27.5
|
14 |
48.3
|
5 |
29.4
|
7 |
36.8
|
4 |
15.4
|
13 |
30.9
|
5 |
20.0
|
436 |
30.6
|
18 |
50.0
|
4 |
25.0
|
11 |
37.9
|
2 |
11.1
|
31 |
34.4
|
6 |
30.0
|
518 |
29.2
|
27 |
50.0
|
9 |
28.1
|
16 |
40.0
|
5 |
12.8
|
37 |
31.6
|
4 |
22.2
|
188 |
29.1
|
5 |
45.5
|
N/A |
N/A
|
2 |
25.0
|
1 |
20.0
|
7 |
43.8
|
1 |
16.7
|
53 |
30.6
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
1 |
20.0
|
N<5 |
N<5
|
3 |
25.0
|
135 |
28.5
|
4 |
50.0
|
N/A |
N/A
|
1 |
16.7
|
N/A |
N/A
|
7 |
53.9
|
-- |
-- |
Neither satisfied nor dissatisfied |
13 |
34.2
|
686 |
28.2
|
13 |
20.0
|
15 |
45.5
|
11 |
22.9
|
10 |
22.7
|
38 |
28.6
|
3 |
42.9
|
454 |
27.4
|
8 |
18.6
|
13 |
43.3
|
8 |
23.5
|
8 |
21.1
|
14 |
35.9
|
8 |
30.8
|
180 |
27.8
|
5 |
22.7
|
N<5 |
N<5
|
2 |
16.7
|
2 |
33.3
|
12 |
21.1
|
2 |
40.0
|
52 |
41.9
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
12 |
32.4
|
N<5 |
N<5
|
195 |
27.1
|
2 |
14.3
|
5 |
41.7
|
4 |
22.2
|
4 |
20.0
|
4 |
25.0
|
0 |
0
|
163 |
25.7
|
3 |
18.8
|
1 |
20.0
|
3 |
27.3
|
2 |
16.7
|
3 |
27.3
|
3 |
23.1
|
264 |
27.1
|
5 |
17.2
|
6 |
35.3
|
4 |
21.1
|
5 |
19.2
|
10 |
23.8
|
10 |
40.0
|
416 |
29.2
|
8 |
22.2
|
9 |
56.2
|
7 |
24.1
|
5 |
27.8
|
28 |
31.1
|
4 |
20.0
|
488 |
27.5
|
11 |
20.4
|
15 |
46.9
|
10 |
25.0
|
9 |
23.1
|
36 |
30.8
|
9 |
50.0
|
196 |
30.3
|
2 |
18.2
|
N/A |
N/A
|
1 |
12.5
|
1 |
20.0
|
2 |
12.5
|
3 |
50.0
|
43 |
24.9
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
1 |
20.0
|
N<5 |
N<5
|
6 |
50.0
|
153 |
32.3
|
1 |
12.5
|
N/A |
N/A
|
1 |
16.7
|
N/A |
N/A
|
1 |
7.7
|
-- |
-- |
Dissatisfied |
10 |
26.3
|
378 |
15.6
|
12 |
18.5
|
5 |
15.2
|
4 |
8.3
|
18 |
40.9
|
17 |
12.8
|
2 |
28.6
|
284 |
17.1
|
8 |
18.6
|
4 |
13.3
|
4 |
11.8
|
16 |
42.1
|
4 |
10.3
|
7 |
26.9
|
81 |
12.5
|
4 |
18.2
|
N<5 |
N<5
|
0 |
0
|
2 |
33.3
|
9 |
15.8
|
1 |
20.0
|
13 |
10.5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
4 |
10.8
|
N<5 |
N<5
|
128 |
17.8
|
3 |
21.4
|
1 |
8.3
|
4 |
22.2
|
8 |
40.0
|
2 |
12.5
|
2 |
33.3
|
109 |
17.2
|
3 |
18.8
|
0 |
0
|
0 |
0
|
5 |
41.7
|
2 |
18.2
|
3 |
23.1
|
142 |
14.6
|
6 |
20.7
|
4 |
23.5
|
3 |
15.8
|
9 |
34.6
|
8 |
19.1
|
7 |
28.0
|
229 |
16.1
|
6 |
16.7
|
1 |
6.2
|
1 |
3.5
|
9 |
50.0
|
9 |
10.0
|
6 |
30.0
|
302 |
17.0
|
10 |
18.5
|
4 |
12.5
|
3 |
7.5
|
15 |
38.5
|
16 |
13.7
|
4 |
22.2
|
74 |
11.4
|
2 |
18.2
|
N/A |
N/A
|
1 |
12.5
|
3 |
60.0
|
1 |
6.2
|
2 |
33.3
|
15 |
8.7
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
3 |
60.0
|
N<5 |
N<5
|
2 |
16.7
|
59 |
12.4
|
2 |
25.0
|
N/A |
N/A
|
1 |
16.7
|
N/A |
N/A
|
0 |
0
|
-- |
-- |
Very dissatisfied |
2 |
5.3
|
231 |
9.5
|
4 |
6.2
|
2 |
6.1
|
3 |
6.2
|
9 |
20.4
|
17 |
12.8
|
1 |
14.3
|
190 |
11.5
|
3 |
7.0
|
2 |
6.7
|
3 |
8.8
|
9 |
23.7
|
8 |
20.5
|
1 |
3.9
|
38 |
5.9
|
1 |
4.5
|
N<5 |
N<5
|
0 |
0
|
0 |
0
|
9 |
15.8
|
0 |
0
|
3 |
2.4
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
81 |
11.3
|
2 |
14.3
|
1 |
8.3
|
2 |
11.1
|
5 |
25.0
|
4 |
25.0
|
1 |
16.7
|
66 |
10.4
|
0 |
0
|
1 |
20.0
|
1 |
9.1
|
4 |
33.3
|
1 |
9.1
|
0 |
0
|
117 |
12.0
|
3 |
10.3
|
2 |
11.8
|
2 |
10.5
|
8 |
30.8
|
4 |
9.5
|
2 |
8.0
|
109 |
7.7
|
1 |
2.8
|
0 |
0
|
1 |
3.5
|
1 |
5.6
|
12 |
13.3
|
1 |
5.0
|
183 |
10.3
|
3 |
5.6
|
2 |
6.2
|
2 |
5.0
|
9 |
23.1
|
14 |
12.0
|
1 |
5.6
|
45 |
7.0
|
1 |
9.1
|
N/A |
N/A
|
1 |
12.5
|
0 |
0
|
3 |
18.8
|
0 |
0
|
11 |
6.4
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
1 |
8.3
|
34 |
7.2
|
1 |
12.5
|
N/A |
N/A
|
1 |
16.7
|
N/A |
N/A
|
3 |
23.1
|
-- |
-- |
Decline to answer |
2 |
5.3
|
108 |
4.5
|
3 |
4.6
|
1 |
3.0
|
1 |
2.1
|
0 |
0
|
1 |
0.8
|
0 |
0
|
70 |
4.2
|
2 |
4.7
|
1 |
3.3
|
1 |
2.9
|
0 |
0
|
1 |
2.6
|
2 |
7.7
|
35 |
5.4
|
1 |
4.5
|
N<5 |
N<5
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
3 |
2.4
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
33 |
4.6
|
0 |
0
|
1 |
8.3
|
1 |
5.6
|
0 |
0
|
1 |
6.2
|
1 |
16.7
|
30 |
4.7
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
2 |
15.4
|
47 |
4.8
|
1 |
3.5
|
0 |
0
|
0 |
0
|
0 |
0
|
1 |
2.4
|
0 |
0
|
58 |
4.1
|
2 |
5.6
|
1 |
6.2
|
1 |
3.5
|
0 |
0
|
0 |
0
|
2 |
10.0
|
80 |
4.5
|
2 |
3.7
|
1 |
3.1
|
0 |
0
|
0 |
0
|
1 |
0.8
|
0 |
0
|
28 |
4.3
|
1 |
9.1
|
N/A |
N/A
|
1 |
12.5
|
0 |
0
|
0 |
0
|
0 |
0
|
9 |
5.2
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
0 |
0
|
19 |
4.0
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
-- |
-- |
Not applicable |
0 |
0
|
53 |
2.2
|
0 |
0
|
1 |
3.0
|
0 |
0
|
0 |
0
|
1 |
0.8
|
0 |
0
|
25 |
1.5
|
0 |
0
|
1 |
3.3
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
23 |
3.5
|
0 |
0
|
N<5 |
N<5
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
5 |
4.0
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
1 |
2.7
|
N<5 |
N<5
|
6 |
0.8
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
17 |
2.7
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
21 |
2.1
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
32 |
2.2
|
0 |
0
|
1 |
6.2
|
0 |
0
|
0 |
0
|
1 |
1.1
|
0 |
0
|
26 |
1.5
|
0 |
0
|
1 |
3.1
|
0 |
0
|
0 |
0
|
1 |
0.8
|
0 |
0
|
27 |
4.2
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
14 |
8.1
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
0 |
0
|
13 |
2.7
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
Q180B |
Pres/Chancellor: Stated priorities |
Very satisfied |
3 |
7.9
|
323 |
13.3
|
16 |
24.6
|
0 |
0
|
12 |
25.0
|
1 |
2.3
|
19 |
14.3
|
0 |
0
|
198 |
11.9
|
10 |
23.3
|
0 |
0
|
7 |
20.6
|
1 |
2.6
|
3 |
7.7
|
3 |
11.5
|
108 |
16.7
|
6 |
27.3
|
N<5 |
N<5
|
4 |
33.3
|
0 |
0
|
7 |
12.3
|
0 |
0
|
17 |
13.7
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
9 |
24.3
|
N<5 |
N<5
|
98 |
13.6
|
5 |
35.7
|
0 |
0
|
3 |
16.7
|
0 |
0
|
1 |
6.2
|
0 |
0
|
77 |
12.1
|
3 |
18.8
|
0 |
0
|
3 |
27.3
|
0 |
0
|
1 |
9.1
|
1 |
7.7
|
138 |
14.1
|
6 |
20.7
|
0 |
0
|
3 |
15.8
|
0 |
0
|
8 |
19.1
|
2 |
8.0
|
182 |
12.8
|
10 |
27.8
|
0 |
0
|
9 |
31.0
|
1 |
5.6
|
11 |
12.2
|
3 |
15.0
|
223 |
12.6
|
14 |
25.9
|
0 |
0
|
10 |
25.0
|
1 |
2.6
|
15 |
12.8
|
0 |
0
|
100 |
15.5
|
2 |
18.2
|
N/A |
N/A
|
2 |
25.0
|
0 |
0
|
4 |
25.0
|
0 |
0
|
30 |
17.3
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
0 |
0
|
70 |
14.8
|
2 |
25.0
|
N/A |
N/A
|
2 |
33.3
|
N/A |
N/A
|
3 |
23.1
|
-- |
-- |
Satisfied |
13 |
34.2
|
773 |
31.8
|
26 |
40.0
|
10 |
30.3
|
17 |
35.4
|
11 |
25.0
|
46 |
34.6
|
2 |
28.6
|
503 |
30.4
|
16 |
37.2
|
10 |
33.3
|
10 |
29.4
|
8 |
21.1
|
11 |
28.2
|
9 |
34.6
|
226 |
34.9
|
10 |
45.5
|
N<5 |
N<5
|
6 |
50.0
|
3 |
50.0
|
21 |
36.8
|
2 |
40.0
|
44 |
35.5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
14 |
37.8
|
N<5 |
N<5
|
204 |
28.4
|
5 |
35.7
|
2 |
16.7
|
4 |
22.2
|
5 |
25.0
|
4 |
25.0
|
2 |
33.3
|
194 |
30.6
|
8 |
50.0
|
3 |
60.0
|
3 |
27.3
|
2 |
16.7
|
4 |
36.4
|
8 |
61.5
|
294 |
30.1
|
10 |
34.5
|
5 |
29.4
|
6 |
31.6
|
7 |
26.9
|
14 |
33.3
|
5 |
20.0
|
475 |
33.3
|
16 |
44.4
|
5 |
31.2
|
11 |
37.9
|
4 |
22.2
|
32 |
35.6
|
6 |
30.0
|
559 |
31.5
|
20 |
37.0
|
10 |
31.2
|
15 |
37.5
|
11 |
28.2
|
40 |
34.2
|
7 |
38.9
|
214 |
33.1
|
6 |
54.5
|
N/A |
N/A
|
2 |
25.0
|
0 |
0
|
6 |
37.5
|
1 |
16.7
|
59 |
34.1
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
6 |
50.0
|
155 |
32.7
|
5 |
62.5
|
N/A |
N/A
|
1 |
16.7
|
N/A |
N/A
|
5 |
38.5
|
-- |
-- |
Neither satisfied nor dissatisfied |
12 |
31.6
|
565 |
23.3
|
9 |
13.8
|
15 |
45.5
|
10 |
20.8
|
8 |
18.2
|
29 |
21.8
|
2 |
28.6
|
382 |
23.1
|
7 |
16.3
|
13 |
43.3
|
9 |
26.5
|
7 |
18.4
|
8 |
20.5
|
8 |
30.8
|
145 |
22.4
|
2 |
9.1
|
N<5 |
N<5
|
1 |
8.3
|
1 |
16.7
|
10 |
17.5
|
2 |
40.0
|
38 |
30.6
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
11 |
29.7
|
N<5 |
N<5
|
156 |
21.7
|
1 |
7.1
|
6 |
50.0
|
5 |
27.8
|
4 |
20.0
|
1 |
6.2
|
0 |
0
|
146 |
23.0
|
3 |
18.8
|
1 |
20.0
|
3 |
27.3
|
2 |
16.7
|
2 |
18.2
|
2 |
15.4
|
209 |
21.4
|
4 |
13.8
|
7 |
41.2
|
5 |
26.3
|
5 |
19.2
|
5 |
11.9
|
10 |
40.0
|
349 |
24.5
|
5 |
13.9
|
8 |
50.0
|
5 |
17.2
|
3 |
16.7
|
24 |
26.7
|
6 |
30.0
|
396 |
22.3
|
8 |
14.8
|
15 |
46.9
|
9 |
22.5
|
7 |
17.9
|
26 |
22.2
|
6 |
33.3
|
166 |
25.7
|
1 |
9.1
|
N/A |
N/A
|
1 |
12.5
|
1 |
20.0
|
3 |
18.8
|
3 |
50.0
|
39 |
22.5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
1 |
20.0
|
N<5 |
N<5
|
3 |
25.0
|
127 |
26.8
|
0 |
0
|
N/A |
N/A
|
1 |
16.7
|
N/A |
N/A
|
2 |
15.4
|
-- |
-- |
Dissatisfied |
6 |
15.8
|
391 |
16.1
|
9 |
13.8
|
5 |
15.2
|
7 |
14.6
|
13 |
29.6
|
22 |
16.5
|
2 |
28.6
|
299 |
18.0
|
6 |
13.9
|
4 |
13.3
|
6 |
17.6
|
11 |
28.9
|
10 |
25.6
|
3 |
11.5
|
78 |
12.1
|
3 |
13.6
|
N<5 |
N<5
|
1 |
8.3
|
2 |
33.3
|
10 |
17.5
|
1 |
20.0
|
14 |
11.3
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
2 |
5.4
|
N<5 |
N<5
|
143 |
19.9
|
1 |
7.1
|
3 |
25.0
|
5 |
27.8
|
5 |
25.0
|
5 |
31.2
|
2 |
33.3
|
109 |
17.2
|
2 |
12.5
|
0 |
0
|
1 |
9.1
|
3 |
25.0
|
4 |
36.4
|
0 |
0
|
163 |
16.7
|
7 |
24.1
|
3 |
17.6
|
4 |
21.1
|
6 |
23.1
|
9 |
21.4
|
6 |
24.0
|
224 |
15.7
|
2 |
5.6
|
2 |
12.5
|
3 |
10.3
|
7 |
38.9
|
13 |
14.4
|
2 |
10.0
|
315 |
17.8
|
9 |
16.7
|
4 |
12.5
|
4 |
10.0
|
9 |
23.1
|
21 |
17.9
|
4 |
22.2
|
75 |
11.6
|
0 |
0
|
N/A |
N/A
|
3 |
37.5
|
4 |
80.0
|
1 |
6.2
|
2 |
33.3
|
16 |
9.2
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
4 |
80.0
|
N<5 |
N<5
|
2 |
16.7
|
59 |
12.4
|
0 |
0
|
N/A |
N/A
|
2 |
33.3
|
N/A |
N/A
|
1 |
7.7
|
-- |
-- |
Very dissatisfied |
2 |
5.3
|
246 |
10.1
|
2 |
3.1
|
2 |
6.1
|
2 |
4.2
|
11 |
25.0
|
16 |
12.0
|
1 |
14.3
|
200 |
12.1
|
2 |
4.7
|
2 |
6.7
|
2 |
5.9
|
11 |
28.9
|
6 |
15.4
|
1 |
3.9
|
42 |
6.5
|
0 |
0
|
N<5 |
N<5
|
0 |
0
|
0 |
0
|
9 |
15.8
|
0 |
0
|
4 |
3.2
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
1 |
2.7
|
N<5 |
N<5
|
86 |
12.0
|
2 |
14.3
|
0 |
0
|
1 |
5.6
|
6 |
30.0
|
4 |
25.0
|
1 |
16.7
|
73 |
11.5
|
0 |
0
|
1 |
20.0
|
1 |
9.1
|
5 |
41.7
|
0 |
0
|
0 |
0
|
117 |
12.0
|
1 |
3.5
|
2 |
11.8
|
1 |
5.3
|
8 |
30.8
|
5 |
11.9
|
2 |
8.0
|
123 |
8.6
|
1 |
2.8
|
0 |
0
|
1 |
3.5
|
3 |
16.7
|
10 |
11.1
|
1 |
5.0
|
192 |
10.8
|
1 |
1.9
|
2 |
6.2
|
2 |
5.0
|
11 |
28.2
|
14 |
12.0
|
1 |
5.6
|
50 |
7.7
|
1 |
9.1
|
N/A |
N/A
|
0 |
0
|
0 |
0
|
2 |
12.5
|
0 |
0
|
11 |
6.4
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
1 |
8.3
|
39 |
8.2
|
1 |
12.5
|
N/A |
N/A
|
0 |
0
|
N/A |
N/A
|
2 |
15.4
|
-- |
-- |
Decline to answer |
2 |
5.3
|
98 |
4.0
|
3 |
4.6
|
1 |
3.0
|
0 |
0
|
0 |
0
|
1 |
0.8
|
0 |
0
|
61 |
3.7
|
2 |
4.7
|
1 |
3.3
|
0 |
0
|
0 |
0
|
1 |
2.6
|
2 |
7.7
|
34 |
5.3
|
1 |
4.5
|
N<5 |
N<5
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
3 |
2.4
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
28 |
3.9
|
0 |
0
|
1 |
8.3
|
0 |
0
|
0 |
0
|
1 |
6.2
|
1 |
16.7
|
28 |
4.4
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
2 |
15.4
|
42 |
4.3
|
1 |
3.5
|
0 |
0
|
0 |
0
|
0 |
0
|
1 |
2.4
|
0 |
0
|
53 |
3.7
|
2 |
5.6
|
1 |
6.2
|
0 |
0
|
0 |
0
|
0 |
0
|
2 |
10.0
|
72 |
4.1
|
2 |
3.7
|
1 |
3.1
|
0 |
0
|
0 |
0
|
1 |
0.8
|
0 |
0
|
26 |
4.0
|
1 |
9.1
|
N/A |
N/A
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
8 |
4.6
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
0 |
0
|
18 |
3.8
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
-- |
-- |
Not applicable |
0 |
0
|
32 |
1.3
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
14 |
0.8
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
14 |
2.2
|
0 |
0
|
N<5 |
N<5
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
4 |
3.2
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
4 |
0.6
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
8 |
1.3
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
13 |
1.3
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
19 |
1.3
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
16 |
0.9
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
16 |
2.5
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
10 |
5.8
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
0 |
0
|
6 |
1.3
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
Q180C |
Pres/Chancellor: Communication of priorities |
Very satisfied |
4 |
10.5
|
336 |
13.8
|
8 |
12.3
|
0 |
0
|
12 |
25.0
|
5 |
11.4
|
22 |
16.5
|
0 |
0
|
197 |
11.9
|
5 |
11.6
|
0 |
0
|
7 |
20.6
|
2 |
5.3
|
3 |
7.7
|
3 |
11.5
|
119 |
18.4
|
3 |
13.6
|
N<5 |
N<5
|
4 |
33.3
|
3 |
50.0
|
9 |
15.8
|
1 |
20.0
|
20 |
16.1
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
10 |
27.0
|
N<5 |
N<5
|
93 |
12.9
|
3 |
21.4
|
0 |
0
|
3 |
16.7
|
1 |
5.0
|
1 |
6.2
|
0 |
0
|
77 |
12.1
|
1 |
6.2
|
0 |
0
|
4 |
36.4
|
0 |
0
|
2 |
18.2
|
3 |
23.1
|
146 |
15.0
|
4 |
13.8
|
0 |
0
|
4 |
21.1
|
3 |
11.5
|
9 |
21.4
|
1 |
4.0
|
187 |
13.1
|
4 |
11.1
|
0 |
0
|
8 |
27.6
|
2 |
11.1
|
13 |
14.4
|
2 |
10.0
|
233 |
13.1
|
8 |
14.8
|
0 |
0
|
10 |
25.0
|
4 |
10.3
|
19 |
16.2
|
2 |
11.1
|
103 |
15.9
|
0 |
0
|
N/A |
N/A
|
2 |
25.0
|
1 |
20.0
|
3 |
18.8
|
0 |
0
|
30 |
17.3
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
1 |
20.0
|
N<5 |
N<5
|
2 |
16.7
|
73 |
15.4
|
0 |
0
|
N/A |
N/A
|
2 |
33.3
|
N/A |
N/A
|
2 |
15.4
|
-- |
-- |
Satisfied |
10 |
26.3
|
731 |
30.1
|
22 |
33.9
|
12 |
36.4
|
17 |
35.4
|
9 |
20.4
|
49 |
36.8
|
1 |
14.3
|
492 |
29.7
|
13 |
30.2
|
12 |
40.0
|
9 |
26.5
|
8 |
21.1
|
13 |
33.3
|
8 |
30.8
|
199 |
30.8
|
9 |
40.9
|
N<5 |
N<5
|
7 |
58.3
|
1 |
16.7
|
21 |
36.8
|
1 |
20.0
|
40 |
32.3
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
15 |
40.5
|
N<5 |
N<5
|
203 |
28.2
|
2 |
14.3
|
4 |
33.3
|
4 |
22.2
|
4 |
20.0
|
5 |
31.2
|
1 |
16.7
|
182 |
28.7
|
7 |
43.8
|
2 |
40.0
|
2 |
18.2
|
2 |
16.7
|
3 |
27.3
|
4 |
30.8
|
282 |
28.9
|
9 |
31.0
|
8 |
47.1
|
7 |
36.8
|
6 |
23.1
|
15 |
35.7
|
6 |
24.0
|
445 |
31.2
|
13 |
36.1
|
4 |
25.0
|
10 |
34.5
|
3 |
16.7
|
34 |
37.8
|
5 |
25.0
|
532 |
30.0
|
16 |
29.6
|
12 |
37.5
|
15 |
37.5
|
8 |
20.5
|
41 |
35.0
|
5 |
27.8
|
199 |
30.8
|
6 |
54.5
|
N/A |
N/A
|
2 |
25.0
|
1 |
20.0
|
8 |
50.0
|
1 |
16.7
|
52 |
30.1
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
1 |
20.0
|
N<5 |
N<5
|
4 |
33.3
|
147 |
31.0
|
5 |
62.5
|
N/A |
N/A
|
1 |
16.7
|
N/A |
N/A
|
7 |
53.9
|
-- |
-- |
Neither satisfied nor dissatisfied |
9 |
23.7
|
548 |
22.6
|
16 |
24.6
|
9 |
27.3
|
12 |
25.0
|
7 |
15.9
|
25 |
18.8
|
1 |
14.3
|
376 |
22.7
|
12 |
27.9
|
6 |
20.0
|
12 |
35.3
|
6 |
15.8
|
9 |
23.1
|
6 |
23.1
|
143 |
22.1
|
4 |
18.2
|
N<5 |
N<5
|
0 |
0
|
1 |
16.7
|
9 |
15.8
|
2 |
40.0
|
29 |
23.4
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
7 |
18.9
|
N<5 |
N<5
|
164 |
22.8
|
3 |
21.4
|
3 |
25.0
|
7 |
38.9
|
5 |
25.0
|
2 |
12.5
|
1 |
16.7
|
141 |
22.2
|
4 |
25.0
|
0 |
0
|
3 |
27.3
|
0 |
0
|
4 |
36.4
|
3 |
23.1
|
216 |
22.1
|
6 |
20.7
|
3 |
17.6
|
5 |
26.3
|
5 |
19.2
|
5 |
11.9
|
6 |
24.0
|
328 |
23.0
|
10 |
27.8
|
6 |
37.5
|
7 |
24.1
|
2 |
11.1
|
20 |
22.2
|
4 |
20.0
|
381 |
21.5
|
15 |
27.8
|
9 |
28.1
|
9 |
22.5
|
6 |
15.4
|
24 |
20.5
|
5 |
27.8
|
165 |
25.5
|
1 |
9.1
|
N/A |
N/A
|
3 |
37.5
|
1 |
20.0
|
1 |
6.2
|
2 |
33.3
|
46 |
26.6
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
1 |
20.0
|
N<5 |
N<5
|
3 |
25.0
|
119 |
25.1
|
1 |
12.5
|
N/A |
N/A
|
2 |
33.3
|
N/A |
N/A
|
1 |
7.7
|
-- |
-- |
Dissatisfied |
10 |
26.3
|
405 |
16.7
|
12 |
18.5
|
7 |
21.2
|
5 |
10.4
|
7 |
15.9
|
17 |
12.8
|
4 |
57.1
|
291 |
17.6
|
8 |
18.6
|
7 |
23.3
|
4 |
11.8
|
7 |
18.4
|
6 |
15.4
|
5 |
19.2
|
95 |
14.7
|
4 |
18.2
|
N<5 |
N<5
|
1 |
8.3
|
0 |
0
|
7 |
12.3
|
1 |
20.0
|
19 |
15.3
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
4 |
10.8
|
N<5 |
N<5
|
126 |
17.5
|
4 |
28.6
|
2 |
16.7
|
3 |
16.7
|
1 |
5.0
|
3 |
18.8
|
2 |
33.3
|
118 |
18.6
|
3 |
18.8
|
2 |
40.0
|
1 |
9.1
|
4 |
33.3
|
0 |
0
|
1 |
7.7
|
142 |
14.6
|
7 |
24.1
|
2 |
11.8
|
2 |
10.5
|
3 |
11.5
|
7 |
16.7
|
9 |
36.0
|
258 |
18.1
|
5 |
13.9
|
5 |
31.2
|
3 |
10.3
|
4 |
22.2
|
10 |
11.1
|
5 |
25.0
|
311 |
17.5
|
10 |
18.5
|
7 |
21.9
|
4 |
10.0
|
5 |
12.8
|
15 |
12.8
|
5 |
27.8
|
92 |
14.2
|
2 |
18.2
|
N/A |
N/A
|
1 |
12.5
|
2 |
40.0
|
2 |
12.5
|
3 |
50.0
|
19 |
11.0
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
2 |
40.0
|
N<5 |
N<5
|
2 |
16.7
|
73 |
15.4
|
1 |
12.5
|
N/A |
N/A
|
1 |
16.7
|
N/A |
N/A
|
1 |
7.7
|
-- |
-- |
Very dissatisfied |
3 |
7.9
|
296 |
12.2
|
4 |
6.2
|
4 |
12.1
|
2 |
4.2
|
16 |
36.4
|
19 |
14.3
|
1 |
14.3
|
235 |
14.2
|
3 |
7.0
|
4 |
13.3
|
2 |
5.9
|
15 |
39.5
|
7 |
17.9
|
2 |
7.7
|
52 |
8.0
|
1 |
4.5
|
N<5 |
N<5
|
0 |
0
|
1 |
16.7
|
11 |
19.3
|
0 |
0
|
9 |
7.3
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
1 |
2.7
|
N<5 |
N<5
|
103 |
14.3
|
2 |
14.3
|
2 |
16.7
|
1 |
5.6
|
9 |
45.0
|
4 |
25.0
|
1 |
16.7
|
88 |
13.9
|
1 |
6.2
|
1 |
20.0
|
1 |
9.1
|
6 |
50.0
|
2 |
18.2
|
0 |
0
|
143 |
14.7
|
2 |
6.9
|
4 |
23.5
|
1 |
5.3
|
9 |
34.6
|
5 |
11.9
|
3 |
12.0
|
145 |
10.2
|
2 |
5.6
|
0 |
0
|
1 |
3.5
|
7 |
38.9
|
13 |
14.4
|
2 |
10.0
|
238 |
13.4
|
3 |
5.6
|
3 |
9.4
|
2 |
5.0
|
16 |
41.0
|
17 |
14.5
|
1 |
5.6
|
54 |
8.3
|
1 |
9.1
|
N/A |
N/A
|
0 |
0
|
0 |
0
|
2 |
12.5
|
0 |
0
|
13 |
7.5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
1 |
8.3
|
41 |
8.7
|
1 |
12.5
|
N/A |
N/A
|
0 |
0
|
N/A |
N/A
|
2 |
15.4
|
-- |
-- |
Decline to answer |
2 |
5.3
|
88 |
3.6
|
3 |
4.6
|
1 |
3.0
|
0 |
0
|
0 |
0
|
1 |
0.8
|
0 |
0
|
58 |
3.5
|
2 |
4.7
|
1 |
3.3
|
0 |
0
|
0 |
0
|
1 |
2.6
|
2 |
7.7
|
27 |
4.2
|
1 |
4.5
|
N<5 |
N<5
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
3 |
2.4
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
27 |
3.8
|
0 |
0
|
1 |
8.3
|
0 |
0
|
0 |
0
|
1 |
6.2
|
1 |
16.7
|
24 |
3.8
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
2 |
15.4
|
37 |
3.8
|
1 |
3.5
|
0 |
0
|
0 |
0
|
0 |
0
|
1 |
2.4
|
0 |
0
|
48 |
3.4
|
2 |
5.6
|
1 |
6.2
|
0 |
0
|
0 |
0
|
0 |
0
|
2 |
10.0
|
64 |
3.6
|
2 |
3.7
|
1 |
3.1
|
0 |
0
|
0 |
0
|
1 |
0.8
|
0 |
0
|
24 |
3.7
|
1 |
9.1
|
N/A |
N/A
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
8 |
4.6
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
0 |
0
|
16 |
3.4
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
-- |
-- |
Not applicable |
0 |
0
|
24 |
1.0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
8 |
0.5
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
12 |
1.9
|
0 |
0
|
N<5 |
N<5
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
4 |
3.2
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
3 |
0.4
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
5 |
0.8
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
10 |
1.0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
14 |
1.0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
14 |
0.8
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
10 |
1.6
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
5 |
2.9
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
0 |
0
|
5 |
1.1
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
Q180L |
CAO: Pace of decision making |
Very satisfied |
2 |
5.3
|
297 |
12.2
|
2 |
3.1
|
1 |
3.0
|
17 |
35.4
|
0 |
0
|
13 |
9.8
|
0 |
0
|
181 |
10.9
|
2 |
4.7
|
1 |
3.3
|
9 |
26.5
|
0 |
0
|
1 |
2.6
|
2 |
7.7
|
93 |
14.4
|
0 |
0
|
N<5 |
N<5
|
7 |
58.3
|
0 |
0
|
3 |
5.3
|
0 |
0
|
23 |
18.6
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
9 |
24.3
|
N<5 |
N<5
|
89 |
12.4
|
0 |
0
|
0 |
0
|
5 |
27.8
|
0 |
0
|
0 |
0
|
0 |
0
|
68 |
10.7
|
1 |
6.2
|
0 |
0
|
3 |
27.3
|
0 |
0
|
1 |
9.1
|
0 |
0
|
131 |
13.4
|
0 |
0
|
0 |
0
|
8 |
42.1
|
0 |
0
|
5 |
11.9
|
2 |
8.0
|
162 |
11.4
|
2 |
5.6
|
1 |
6.2
|
9 |
31.0
|
0 |
0
|
8 |
8.9
|
1 |
5.0
|
202 |
11.4
|
2 |
3.7
|
1 |
3.1
|
15 |
37.5
|
0 |
0
|
9 |
7.7
|
1 |
5.6
|
95 |
14.7
|
0 |
0
|
N/A |
N/A
|
2 |
25.0
|
0 |
0
|
4 |
25.0
|
0 |
0
|
32 |
18.5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
1 |
8.3
|
63 |
13.3
|
0 |
0
|
N/A |
N/A
|
2 |
33.3
|
N/A |
N/A
|
3 |
23.1
|
-- |
-- |
Satisfied |
17 |
44.7
|
759 |
31.3
|
22 |
33.9
|
13 |
39.4
|
16 |
33.3
|
5 |
11.4
|
41 |
30.8
|
2 |
28.6
|
503 |
30.4
|
13 |
30.2
|
12 |
40.0
|
12 |
35.3
|
3 |
7.9
|
12 |
30.8
|
12 |
46.1
|
205 |
31.7
|
9 |
40.9
|
N<5 |
N<5
|
3 |
25.0
|
2 |
33.3
|
18 |
31.6
|
3 |
60.0
|
51 |
41.1
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
11 |
29.7
|
N<5 |
N<5
|
228 |
31.7
|
6 |
42.9
|
5 |
41.7
|
6 |
33.3
|
2 |
10.0
|
7 |
43.8
|
2 |
33.3
|
181 |
28.5
|
5 |
31.2
|
2 |
40.0
|
4 |
36.4
|
1 |
8.3
|
3 |
27.3
|
6 |
46.1
|
302 |
30.9
|
9 |
31.0
|
5 |
29.4
|
6 |
31.6
|
3 |
11.5
|
17 |
40.5
|
11 |
44.0
|
452 |
31.7
|
13 |
36.1
|
8 |
50.0
|
10 |
34.5
|
2 |
11.1
|
24 |
26.7
|
10 |
50.0
|
560 |
31.6
|
17 |
31.5
|
13 |
40.6
|
13 |
32.5
|
3 |
7.7
|
34 |
29.1
|
7 |
38.9
|
199 |
30.8
|
5 |
45.5
|
N/A |
N/A
|
3 |
37.5
|
2 |
40.0
|
7 |
43.8
|
3 |
50.0
|
49 |
28.3
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
2 |
40.0
|
N<5 |
N<5
|
4 |
33.3
|
150 |
31.6
|
4 |
50.0
|
N/A |
N/A
|
2 |
33.3
|
N/A |
N/A
|
6 |
46.1
|
-- |
-- |
Neither satisfied nor dissatisfied |
10 |
26.3
|
632 |
26.0
|
17 |
26.1
|
9 |
27.3
|
8 |
16.7
|
7 |
15.9
|
32 |
24.1
|
2 |
28.6
|
419 |
25.3
|
13 |
30.2
|
8 |
26.7
|
6 |
17.6
|
4 |
10.5
|
9 |
23.1
|
6 |
23.1
|
182 |
28.1
|
4 |
18.2
|
N<5 |
N<5
|
2 |
16.7
|
3 |
50.0
|
13 |
22.8
|
2 |
40.0
|
31 |
25.0
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
10 |
27.0
|
N<5 |
N<5
|
153 |
21.3
|
2 |
14.3
|
4 |
33.3
|
2 |
11.1
|
1 |
5.0
|
3 |
18.8
|
1 |
16.7
|
188 |
29.6
|
6 |
37.5
|
1 |
20.0
|
3 |
27.3
|
1 |
8.3
|
3 |
27.3
|
3 |
23.1
|
234 |
24.0
|
8 |
27.6
|
6 |
35.3
|
2 |
10.5
|
5 |
19.2
|
10 |
23.8
|
7 |
28.0
|
393 |
27.6
|
9 |
25.0
|
3 |
18.8
|
6 |
20.7
|
2 |
11.1
|
22 |
24.4
|
4 |
20.0
|
443 |
25.0
|
17 |
31.5
|
9 |
28.1
|
6 |
15.0
|
6 |
15.4
|
29 |
24.8
|
6 |
33.3
|
186 |
28.8
|
0 |
0
|
N/A |
N/A
|
2 |
25.0
|
1 |
20.0
|
3 |
18.8
|
2 |
33.3
|
50 |
28.9
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
1 |
20.0
|
N<5 |
N<5
|
4 |
33.3
|
136 |
28.7
|
0 |
0
|
N/A |
N/A
|
1 |
16.7
|
N/A |
N/A
|
2 |
15.4
|
-- |
-- |
Dissatisfied |
5 |
13.2
|
342 |
14.1
|
10 |
15.4
|
8 |
24.2
|
7 |
14.6
|
11 |
25.0
|
22 |
16.5
|
3 |
42.9
|
260 |
15.7
|
5 |
11.6
|
7 |
23.3
|
7 |
20.6
|
10 |
26.3
|
7 |
17.9
|
2 |
7.7
|
73 |
11.3
|
5 |
22.7
|
N<5 |
N<5
|
0 |
0
|
1 |
16.7
|
10 |
17.5
|
0 |
0
|
9 |
7.3
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
5 |
13.5
|
N<5 |
N<5
|
111 |
15.4
|
2 |
14.3
|
2 |
16.7
|
5 |
27.8
|
4 |
20.0
|
2 |
12.5
|
2 |
33.3
|
95 |
15.0
|
2 |
12.5
|
2 |
40.0
|
1 |
9.1
|
3 |
25.0
|
1 |
9.1
|
0 |
0
|
122 |
12.5
|
3 |
10.3
|
5 |
29.4
|
3 |
15.8
|
4 |
15.4
|
4 |
9.5
|
5 |
20.0
|
216 |
15.2
|
7 |
19.4
|
3 |
18.8
|
4 |
13.8
|
7 |
38.9
|
18 |
20.0
|
2 |
10.0
|
265 |
14.9
|
6 |
11.1
|
7 |
21.9
|
6 |
15.0
|
10 |
25.6
|
22 |
18.8
|
3 |
16.7
|
76 |
11.8
|
4 |
36.4
|
N/A |
N/A
|
1 |
12.5
|
1 |
20.0
|
0 |
0
|
1 |
16.7
|
15 |
8.7
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
1 |
20.0
|
N<5 |
N<5
|
2 |
16.7
|
61 |
12.9
|
3 |
37.5
|
N/A |
N/A
|
1 |
16.7
|
N/A |
N/A
|
0 |
0
|
-- |
-- |
Very dissatisfied |
1 |
2.6
|
248 |
10.2
|
10 |
15.4
|
1 |
3.0
|
0 |
0
|
21 |
47.7
|
23 |
17.3
|
0 |
0
|
205 |
12.4
|
7 |
16.3
|
1 |
3.3
|
0 |
0
|
21 |
55.3
|
9 |
23.1
|
1 |
3.9
|
40 |
6.2
|
3 |
13.6
|
N<5 |
N<5
|
0 |
0
|
0 |
0
|
13 |
22.8
|
0 |
0
|
3 |
2.4
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
1 |
2.7
|
N<5 |
N<5
|
105 |
14.6
|
3 |
21.4
|
0 |
0
|
0 |
0
|
13 |
65.0
|
3 |
18.8
|
0 |
0
|
59 |
9.3
|
2 |
12.5
|
0 |
0
|
0 |
0
|
7 |
58.3
|
3 |
27.3
|
1 |
7.7
|
122 |
12.5
|
8 |
27.6
|
1 |
5.9
|
0 |
0
|
14 |
53.9
|
5 |
11.9
|
0 |
0
|
118 |
8.3
|
2 |
5.6
|
0 |
0
|
0 |
0
|
7 |
38.9
|
17 |
18.9
|
1 |
5.0
|
201 |
11.3
|
9 |
16.7
|
1 |
3.1
|
0 |
0
|
20 |
51.3
|
21 |
17.9
|
0 |
0
|
43 |
6.7
|
1 |
9.1
|
N/A |
N/A
|
0 |
0
|
1 |
20.0
|
2 |
12.5
|
0 |
0
|
9 |
5.2
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
1 |
20.0
|
N<5 |
N<5
|
0 |
0
|
34 |
7.2
|
1 |
12.5
|
N/A |
N/A
|
0 |
0
|
N/A |
N/A
|
2 |
15.4
|
-- |
-- |
Decline to answer |
2 |
5.3
|
101 |
4.2
|
4 |
6.2
|
1 |
3.0
|
0 |
0
|
0 |
0
|
1 |
0.8
|
0 |
0
|
64 |
3.9
|
3 |
7.0
|
1 |
3.3
|
0 |
0
|
0 |
0
|
1 |
2.6
|
2 |
7.7
|
35 |
5.4
|
1 |
4.5
|
N<5 |
N<5
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
2 |
1.6
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
26 |
3.6
|
1 |
7.1
|
1 |
8.3
|
0 |
0
|
0 |
0
|
1 |
6.2
|
1 |
16.7
|
29 |
4.6
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
2 |
15.4
|
44 |
4.5
|
1 |
3.5
|
0 |
0
|
0 |
0
|
0 |
0
|
1 |
2.4
|
0 |
0
|
56 |
3.9
|
3 |
8.3
|
1 |
6.2
|
0 |
0
|
0 |
0
|
0 |
0
|
2 |
10.0
|
75 |
4.2
|
3 |
5.6
|
1 |
3.1
|
0 |
0
|
0 |
0
|
1 |
0.8
|
0 |
0
|
26 |
4.0
|
1 |
9.1
|
N/A |
N/A
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
6 |
3.5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
0 |
0
|
20 |
4.2
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
-- |
-- |
Not applicable |
1 |
2.6
|
49 |
2.0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
1 |
0.8
|
0 |
0
|
25 |
1.5
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
1 |
3.9
|
19 |
2.9
|
0 |
0
|
N<5 |
N<5
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
5 |
4.0
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
1 |
2.7
|
N<5 |
N<5
|
7 |
1.0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
15 |
2.4
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
1 |
7.7
|
21 |
2.1
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
28 |
2.0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
1 |
1.1
|
0 |
0
|
27 |
1.5
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
1 |
0.8
|
1 |
5.6
|
22 |
3.4
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
12 |
6.9
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
1 |
8.3
|
10 |
2.1
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
Q180M |
CAO: Stated priorities |
Very satisfied |
4 |
10.5
|
333 |
13.7
|
6 |
9.2
|
0 |
0
|
15 |
31.2
|
1 |
2.3
|
13 |
9.8
|
0 |
0
|
213 |
12.8
|
4 |
9.3
|
0 |
0
|
9 |
26.5
|
1 |
2.6
|
1 |
2.6
|
4 |
15.4
|
98 |
15.2
|
2 |
9.1
|
N<5 |
N<5
|
5 |
41.7
|
0 |
0
|
3 |
5.3
|
0 |
0
|
22 |
17.7
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
9 |
24.3
|
N<5 |
N<5
|
100 |
13.9
|
2 |
14.3
|
0 |
0
|
5 |
27.8
|
0 |
0
|
0 |
0
|
0 |
0
|
82 |
12.9
|
1 |
6.2
|
0 |
0
|
3 |
27.3
|
1 |
8.3
|
1 |
9.1
|
2 |
15.4
|
138 |
14.1
|
2 |
6.9
|
0 |
0
|
6 |
31.6
|
0 |
0
|
5 |
11.9
|
2 |
8.0
|
190 |
13.3
|
4 |
11.1
|
0 |
0
|
9 |
31.0
|
1 |
5.6
|
8 |
8.9
|
3 |
15.0
|
241 |
13.6
|
6 |
11.1
|
0 |
0
|
13 |
32.5
|
1 |
2.6
|
8 |
6.8
|
1 |
5.6
|
92 |
14.2
|
0 |
0
|
N/A |
N/A
|
2 |
25.0
|
0 |
0
|
5 |
31.2
|
0 |
0
|
29 |
16.8
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
1 |
8.3
|
63 |
13.3
|
0 |
0
|
N/A |
N/A
|
2 |
33.3
|
N/A |
N/A
|
4 |
30.8
|
-- |
-- |
Satisfied |
21 |
55.3
|
785 |
32.3
|
24 |
36.9
|
13 |
39.4
|
20 |
41.7
|
6 |
13.6
|
48 |
36.1
|
3 |
42.9
|
504 |
30.4
|
15 |
34.9
|
12 |
40.0
|
13 |
38.2
|
2 |
5.3
|
14 |
35.9
|
15 |
57.7
|
225 |
34.8
|
9 |
40.9
|
N<5 |
N<5
|
6 |
50.0
|
4 |
66.7
|
20 |
35.1
|
3 |
60.0
|
56 |
45.2
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
14 |
37.8
|
N<5 |
N<5
|
218 |
30.3
|
4 |
28.6
|
5 |
41.7
|
6 |
33.3
|
1 |
5.0
|
7 |
43.8
|
2 |
33.3
|
188 |
29.6
|
8 |
50.0
|
2 |
40.0
|
6 |
54.5
|
0 |
0
|
3 |
27.3
|
8 |
61.5
|
315 |
32.3
|
11 |
37.9
|
5 |
29.4
|
9 |
47.4
|
4 |
15.4
|
16 |
38.1
|
13 |
52.0
|
466 |
32.7
|
13 |
36.1
|
8 |
50.0
|
11 |
37.9
|
2 |
11.1
|
32 |
35.6
|
10 |
50.0
|
573 |
32.3
|
18 |
33.3
|
13 |
40.6
|
16 |
40.0
|
5 |
12.8
|
42 |
35.9
|
11 |
61.1
|
212 |
32.8
|
6 |
54.5
|
N/A |
N/A
|
4 |
50.0
|
1 |
20.0
|
6 |
37.5
|
4 |
66.7
|
53 |
30.6
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
1 |
20.0
|
N<5 |
N<5
|
7 |
58.3
|
159 |
33.5
|
5 |
62.5
|
N/A |
N/A
|
2 |
33.3
|
N/A |
N/A
|
5 |
38.5
|
-- |
-- |
Neither satisfied nor dissatisfied |
6 |
15.8
|
602 |
24.8
|
16 |
24.6
|
8 |
24.2
|
8 |
16.7
|
9 |
20.4
|
31 |
23.3
|
1 |
14.3
|
397 |
24.0
|
10 |
23.3
|
7 |
23.3
|
7 |
20.6
|
7 |
18.4
|
9 |
23.1
|
3 |
11.5
|
177 |
27.4
|
6 |
27.3
|
N<5 |
N<5
|
1 |
8.3
|
2 |
33.3
|
14 |
24.6
|
2 |
40.0
|
28 |
22.6
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
8 |
21.6
|
N<5 |
N<5
|
150 |
20.9
|
2 |
14.3
|
3 |
25.0
|
4 |
22.2
|
4 |
20.0
|
2 |
12.5
|
1 |
16.7
|
164 |
25.8
|
4 |
25.0
|
1 |
20.0
|
1 |
9.1
|
0 |
0
|
2 |
18.2
|
1 |
7.7
|
220 |
22.5
|
6 |
20.7
|
5 |
29.4
|
2 |
10.5
|
6 |
23.1
|
5 |
11.9
|
5 |
20.0
|
376 |
26.4
|
10 |
27.8
|
3 |
18.8
|
6 |
20.7
|
3 |
16.7
|
26 |
28.9
|
2 |
10.0
|
409 |
23.1
|
14 |
25.9
|
8 |
25.0
|
6 |
15.0
|
7 |
17.9
|
28 |
23.9
|
4 |
22.2
|
190 |
29.4
|
2 |
18.2
|
N/A |
N/A
|
2 |
25.0
|
2 |
40.0
|
3 |
18.8
|
2 |
33.3
|
48 |
27.8
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
2 |
40.0
|
N<5 |
N<5
|
2 |
16.7
|
142 |
30.0
|
2 |
25.0
|
N/A |
N/A
|
2 |
33.3
|
N/A |
N/A
|
2 |
15.4
|
-- |
-- |
Dissatisfied |
5 |
13.2
|
328 |
13.5
|
7 |
10.8
|
9 |
27.3
|
5 |
10.4
|
14 |
31.8
|
18 |
13.5
|
3 |
42.9
|
269 |
16.2
|
5 |
11.6
|
8 |
26.7
|
5 |
14.7
|
14 |
36.8
|
8 |
20.5
|
2 |
7.7
|
52 |
8.0
|
2 |
9.1
|
N<5 |
N<5
|
0 |
0
|
0 |
0
|
6 |
10.5
|
0 |
0
|
7 |
5.7
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
4 |
10.8
|
N<5 |
N<5
|
123 |
17.1
|
2 |
14.3
|
2 |
16.7
|
3 |
16.7
|
7 |
35.0
|
3 |
18.8
|
2 |
33.3
|
97 |
15.3
|
1 |
6.2
|
2 |
40.0
|
1 |
9.1
|
5 |
41.7
|
3 |
27.3
|
0 |
0
|
128 |
13.1
|
3 |
10.3
|
5 |
29.4
|
2 |
10.5
|
7 |
26.9
|
9 |
21.4
|
5 |
20.0
|
198 |
13.9
|
4 |
11.1
|
4 |
25.0
|
3 |
10.3
|
7 |
38.9
|
9 |
10.0
|
3 |
15.0
|
260 |
14.7
|
6 |
11.1
|
8 |
25.0
|
5 |
12.5
|
13 |
33.3
|
17 |
14.5
|
2 |
11.1
|
67 |
10.4
|
1 |
9.1
|
N/A |
N/A
|
0 |
0
|
1 |
20.0
|
1 |
6.2
|
0 |
0
|
15 |
8.7
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
1 |
20.0
|
N<5 |
N<5
|
2 |
16.7
|
52 |
11.0
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
N/A |
N/A
|
1 |
7.7
|
-- |
-- |
Very dissatisfied |
0 |
0
|
251 |
10.3
|
8 |
12.3
|
1 |
3.0
|
0 |
0
|
14 |
31.8
|
22 |
16.5
|
0 |
0
|
196 |
11.8
|
6 |
13.9
|
1 |
3.3
|
0 |
0
|
14 |
36.8
|
6 |
15.4
|
0 |
0
|
50 |
7.7
|
2 |
9.1
|
N<5 |
N<5
|
0 |
0
|
0 |
0
|
14 |
24.6
|
0 |
0
|
5 |
4.0
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
2 |
5.4
|
N<5 |
N<5
|
95 |
13.2
|
3 |
21.4
|
0 |
0
|
0 |
0
|
8 |
40.0
|
3 |
18.8
|
0 |
0
|
68 |
10.7
|
2 |
12.5
|
0 |
0
|
0 |
0
|
6 |
50.0
|
2 |
18.2
|
0 |
0
|
119 |
12.2
|
6 |
20.7
|
1 |
5.9
|
0 |
0
|
9 |
34.6
|
6 |
14.3
|
0 |
0
|
123 |
8.6
|
2 |
5.6
|
0 |
0
|
0 |
0
|
5 |
27.8
|
15 |
16.7
|
0 |
0
|
202 |
11.4
|
7 |
13.0
|
1 |
3.1
|
0 |
0
|
13 |
33.3
|
21 |
17.9
|
0 |
0
|
45 |
7.0
|
1 |
9.1
|
N/A |
N/A
|
0 |
0
|
1 |
20.0
|
1 |
6.2
|
0 |
0
|
10 |
5.8
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
1 |
20.0
|
N<5 |
N<5
|
0 |
0
|
35 |
7.4
|
1 |
12.5
|
N/A |
N/A
|
0 |
0
|
N/A |
N/A
|
1 |
7.7
|
-- |
-- |
Decline to answer |
2 |
5.3
|
91 |
3.8
|
4 |
6.2
|
1 |
3.0
|
0 |
0
|
0 |
0
|
1 |
0.8
|
0 |
0
|
58 |
3.5
|
3 |
7.0
|
1 |
3.3
|
0 |
0
|
0 |
0
|
1 |
2.6
|
2 |
7.7
|
31 |
4.8
|
1 |
4.5
|
N<5 |
N<5
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
2 |
1.6
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
25 |
3.5
|
1 |
7.1
|
1 |
8.3
|
0 |
0
|
0 |
0
|
1 |
6.2
|
1 |
16.7
|
27 |
4.2
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
2 |
15.4
|
40 |
4.1
|
1 |
3.5
|
0 |
0
|
0 |
0
|
0 |
0
|
1 |
2.4
|
0 |
0
|
50 |
3.5
|
3 |
8.3
|
1 |
6.2
|
0 |
0
|
0 |
0
|
0 |
0
|
2 |
10.0
|
66 |
3.7
|
3 |
5.6
|
1 |
3.1
|
0 |
0
|
0 |
0
|
1 |
0.8
|
0 |
0
|
25 |
3.9
|
1 |
9.1
|
N/A |
N/A
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
7 |
4.0
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
0 |
0
|
18 |
3.8
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
-- |
-- |
Not applicable |
0 |
0
|
38 |
1.6
|
0 |
0
|
1 |
3.0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
20 |
1.2
|
0 |
0
|
1 |
3.3
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
14 |
2.2
|
0 |
0
|
N<5 |
N<5
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
4 |
3.2
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
8 |
1.1
|
0 |
0
|
1 |
8.3
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
9 |
1.4
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
16 |
1.6
|
0 |
0
|
1 |
5.9
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
22 |
1.5
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
22 |
1.2
|
0 |
0
|
1 |
3.1
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
16 |
2.5
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
11 |
6.4
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
0 |
0
|
5 |
1.1
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
Q180N |
CAO: Communication of priorities |
Very satisfied |
5 |
13.2
|
363 |
14.9
|
5 |
7.7
|
0 |
0
|
16 |
33.3
|
2 |
4.5
|
16 |
12.0
|
0 |
0
|
229 |
13.8
|
2 |
4.7
|
0 |
0
|
10 |
29.4
|
1 |
2.6
|
2 |
5.1
|
4 |
15.4
|
110 |
17.0
|
3 |
13.6
|
N<5 |
N<5
|
5 |
41.7
|
1 |
16.7
|
5 |
8.8
|
1 |
20.0
|
24 |
19.4
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
9 |
24.3
|
N<5 |
N<5
|
104 |
14.5
|
1 |
7.1
|
0 |
0
|
5 |
27.8
|
0 |
0
|
1 |
6.2
|
0 |
0
|
85 |
13.4
|
1 |
6.2
|
0 |
0
|
4 |
36.4
|
1 |
8.3
|
2 |
18.2
|
3 |
23.1
|
157 |
16.1
|
3 |
10.3
|
0 |
0
|
7 |
36.8
|
1 |
3.9
|
7 |
16.7
|
2 |
8.0
|
201 |
14.1
|
2 |
5.6
|
0 |
0
|
9 |
31.0
|
1 |
5.6
|
9 |
10.0
|
3 |
15.0
|
263 |
14.8
|
5 |
9.3
|
0 |
0
|
14 |
35.0
|
1 |
2.6
|
12 |
10.3
|
2 |
11.1
|
100 |
15.5
|
0 |
0
|
N/A |
N/A
|
2 |
25.0
|
1 |
20.0
|
4 |
25.0
|
0 |
0
|
31 |
17.9
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
1 |
20.0
|
N<5 |
N<5
|
2 |
16.7
|
69 |
14.6
|
0 |
0
|
N/A |
N/A
|
2 |
33.3
|
N/A |
N/A
|
3 |
23.1
|
-- |
-- |
Satisfied |
17 |
44.7
|
721 |
29.7
|
18 |
27.7
|
10 |
30.3
|
18 |
37.5
|
8 |
18.2
|
35 |
26.3
|
3 |
42.9
|
461 |
27.8
|
12 |
27.9
|
9 |
30.0
|
11 |
32.4
|
4 |
10.5
|
9 |
23.1
|
11 |
42.3
|
211 |
32.6
|
6 |
27.3
|
N<5 |
N<5
|
6 |
50.0
|
4 |
66.7
|
16 |
28.1
|
3 |
60.0
|
49 |
39.5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
10 |
27.0
|
N<5 |
N<5
|
201 |
28.0
|
3 |
21.4
|
4 |
33.3
|
6 |
33.3
|
1 |
5.0
|
4 |
25.0
|
2 |
33.3
|
171 |
26.9
|
5 |
31.2
|
1 |
20.0
|
3 |
27.3
|
0 |
0
|
1 |
9.1
|
8 |
61.5
|
280 |
28.7
|
7 |
24.1
|
3 |
17.6
|
7 |
36.8
|
6 |
23.1
|
12 |
28.6
|
9 |
36.0
|
437 |
30.7
|
11 |
30.6
|
7 |
43.8
|
11 |
37.9
|
2 |
11.1
|
23 |
25.6
|
7 |
35.0
|
524 |
29.6
|
12 |
22.2
|
10 |
31.2
|
15 |
37.5
|
6 |
15.4
|
30 |
25.6
|
10 |
55.6
|
197 |
30.4
|
6 |
54.5
|
N/A |
N/A
|
3 |
37.5
|
2 |
40.0
|
5 |
31.2
|
4 |
66.7
|
50 |
28.9
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
2 |
40.0
|
N<5 |
N<5
|
6 |
50.0
|
147 |
31.0
|
5 |
62.5
|
N/A |
N/A
|
2 |
33.3
|
N/A |
N/A
|
4 |
30.8
|
-- |
-- |
Neither satisfied nor dissatisfied |
7 |
18.4
|
560 |
23.1
|
15 |
23.1
|
11 |
33.3
|
6 |
12.5
|
4 |
9.1
|
26 |
19.6
|
2 |
28.6
|
381 |
23.0
|
9 |
20.9
|
10 |
33.3
|
6 |
17.6
|
4 |
10.5
|
6 |
15.4
|
4 |
15.4
|
154 |
23.8
|
6 |
27.3
|
N<5 |
N<5
|
0 |
0
|
0 |
0
|
12 |
21.1
|
1 |
20.0
|
25 |
20.2
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
8 |
21.6
|
N<5 |
N<5
|
144 |
20.0
|
2 |
14.3
|
3 |
25.0
|
2 |
11.1
|
3 |
15.0
|
2 |
12.5
|
1 |
16.7
|
155 |
24.4
|
4 |
25.0
|
3 |
60.0
|
3 |
27.3
|
0 |
0
|
2 |
18.2
|
0 |
0
|
223 |
22.9
|
7 |
24.1
|
6 |
35.3
|
2 |
10.5
|
2 |
7.7
|
7 |
16.7
|
7 |
28.0
|
332 |
23.3
|
8 |
22.2
|
5 |
31.2
|
4 |
13.8
|
2 |
11.1
|
19 |
21.1
|
4 |
20.0
|
379 |
21.4
|
14 |
25.9
|
11 |
34.4
|
4 |
10.0
|
4 |
10.3
|
22 |
18.8
|
3 |
16.7
|
179 |
27.7
|
1 |
9.1
|
N/A |
N/A
|
2 |
25.0
|
0 |
0
|
4 |
25.0
|
1 |
16.7
|
52 |
30.1
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
2 |
16.7
|
127 |
26.8
|
1 |
12.5
|
N/A |
N/A
|
1 |
16.7
|
N/A |
N/A
|
3 |
23.1
|
-- |
-- |
Dissatisfied |
7 |
18.4
|
366 |
15.1
|
12 |
18.5
|
6 |
18.2
|
7 |
14.6
|
14 |
31.8
|
23 |
17.3
|
2 |
28.6
|
277 |
16.7
|
8 |
18.6
|
5 |
16.7
|
6 |
17.6
|
13 |
34.2
|
11 |
28.2
|
5 |
19.2
|
78 |
12.1
|
4 |
18.2
|
N<5 |
N<5
|
1 |
8.3
|
1 |
16.7
|
7 |
12.3
|
0 |
0
|
11 |
8.9
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
5 |
13.5
|
N<5 |
N<5
|
134 |
18.6
|
3 |
21.4
|
2 |
16.7
|
5 |
27.8
|
7 |
35.0
|
5 |
31.2
|
2 |
33.3
|
107 |
16.9
|
2 |
12.5
|
1 |
20.0
|
1 |
9.1
|
4 |
33.3
|
2 |
18.2
|
0 |
0
|
125 |
12.8
|
5 |
17.2
|
3 |
17.6
|
3 |
15.8
|
7 |
26.9
|
7 |
16.7
|
7 |
28.0
|
238 |
16.7
|
7 |
19.4
|
3 |
18.8
|
4 |
13.8
|
7 |
38.9
|
16 |
17.8
|
4 |
20.0
|
275 |
15.5
|
10 |
18.5
|
6 |
18.8
|
6 |
15.0
|
13 |
33.3
|
23 |
19.7
|
3 |
16.7
|
89 |
13.8
|
2 |
18.2
|
N/A |
N/A
|
1 |
12.5
|
1 |
20.0
|
0 |
0
|
1 |
16.7
|
17 |
9.8
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
1 |
20.0
|
N<5 |
N<5
|
2 |
16.7
|
72 |
15.2
|
1 |
12.5
|
N/A |
N/A
|
1 |
16.7
|
N/A |
N/A
|
0 |
0
|
-- |
-- |
Very dissatisfied |
0 |
0
|
298 |
12.3
|
11 |
16.9
|
4 |
12.1
|
1 |
2.1
|
16 |
36.4
|
32 |
24.1
|
0 |
0
|
235 |
14.2
|
9 |
20.9
|
4 |
13.3
|
1 |
2.9
|
16 |
42.1
|
10 |
25.6
|
0 |
0
|
54 |
8.3
|
2 |
9.1
|
N<5 |
N<5
|
0 |
0
|
0 |
0
|
17 |
29.8
|
0 |
0
|
9 |
7.3
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
5 |
13.5
|
N<5 |
N<5
|
105 |
14.6
|
4 |
28.6
|
1 |
8.3
|
0 |
0
|
9 |
45.0
|
3 |
18.8
|
0 |
0
|
84 |
13.2
|
4 |
25.0
|
0 |
0
|
0 |
0
|
7 |
58.3
|
4 |
36.4
|
0 |
0
|
140 |
14.3
|
6 |
20.7
|
4 |
23.5
|
0 |
0
|
10 |
38.5
|
8 |
19.1
|
0 |
0
|
149 |
10.5
|
5 |
13.9
|
0 |
0
|
1 |
3.5
|
6 |
33.3
|
23 |
25.6
|
0 |
0
|
244 |
13.8
|
10 |
18.5
|
3 |
9.4
|
1 |
2.5
|
15 |
38.5
|
29 |
24.8
|
0 |
0
|
50 |
7.7
|
1 |
9.1
|
N/A |
N/A
|
0 |
0
|
1 |
20.0
|
3 |
18.8
|
0 |
0
|
9 |
5.2
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
1 |
20.0
|
N<5 |
N<5
|
0 |
0
|
41 |
8.7
|
1 |
12.5
|
N/A |
N/A
|
0 |
0
|
N/A |
N/A
|
3 |
23.1
|
-- |
-- |
Decline to answer |
2 |
5.3
|
86 |
3.5
|
4 |
6.2
|
1 |
3.0
|
0 |
0
|
0 |
0
|
1 |
0.8
|
0 |
0
|
55 |
3.3
|
3 |
7.0
|
1 |
3.3
|
0 |
0
|
0 |
0
|
1 |
2.6
|
2 |
7.7
|
29 |
4.5
|
1 |
4.5
|
N<5 |
N<5
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
2 |
1.6
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
23 |
3.2
|
1 |
7.1
|
1 |
8.3
|
0 |
0
|
0 |
0
|
1 |
6.2
|
1 |
16.7
|
24 |
3.8
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
2 |
15.4
|
37 |
3.8
|
1 |
3.5
|
0 |
0
|
0 |
0
|
0 |
0
|
1 |
2.4
|
0 |
0
|
48 |
3.4
|
3 |
8.3
|
1 |
6.2
|
0 |
0
|
0 |
0
|
0 |
0
|
2 |
10.0
|
66 |
3.7
|
3 |
5.6
|
1 |
3.1
|
0 |
0
|
0 |
0
|
1 |
0.8
|
0 |
0
|
20 |
3.1
|
1 |
9.1
|
N/A |
N/A
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
6 |
3.5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
0 |
0
|
14 |
3.0
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
-- |
-- |
Not applicable |
0 |
0
|
34 |
1.4
|
0 |
0
|
1 |
3.0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
19 |
1.1
|
0 |
0
|
1 |
3.3
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
11 |
1.7
|
0 |
0
|
N<5 |
N<5
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
4 |
3.2
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
8 |
1.1
|
0 |
0
|
1 |
8.3
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
9 |
1.4
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
14 |
1.4
|
0 |
0
|
1 |
5.9
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
20 |
1.4
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
22 |
1.2
|
0 |
0
|
1 |
3.1
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
12 |
1.9
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
0 |
0
|
0 |
0
|
0 |
0
|
8 |
4.6
|
N<5 |
N<5
|
N<5 |
N<5
|
N<5 |
N<5
|
0 |
0
|
N<5 |
N<5
|
0 |
0
|
4 |
0.8
|
0 |
0
|
N/A |
N/A
|
0 |
0
|
N/A |
N/A
|
0 |
0
|